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Re: Can a Topic be Muted?

 

Hi

I just sent a message about muting and following.?I discovered where I can see what is muted and followed by clicking on Duane's link.

You must select Manage Subscriptions from Your Groups (in the blue banner).

It is nice to have an overview, but I would like to be able to see this information in the specific group. Or at least some link to suggest this view of my subscriptions.

Frances


Re: Can a Topic be Muted?

J_Catlady
 

Also in either case, if you have deleted any message from the Topic before locking or moderating it, or do so in the future, or if you have renamed it, the moderation and locking fails when anyone responds to either the deleted message or the originally-named topic, respectively.

J

Sent from my iPhone

On Mar 27, 2017, at 8:54 AM, Duane <txpigeon@...> wrote:

Mute is only for you, not the group. You can Mute (or Follow) a topic from your overview (/topics), once you're looking at the topic, at the top of the page. Locking is best if you don't want that thread used again. If it's getting 'rough', you could use Moderate Topic. Remember that in either case, someone can easily start a new Topic with the same subject matter.

Duane



Re: Can a Topic be Muted?

 

Duane, where do I mute a topic??

I know that I can "follow" from my email - it brings me to a confirmation page on the group website. I did see a Muted in the menu on the left when I started to look at this but it has disappeared now.?

Can you try it yourself and then give me specific instructions??

And I can't see the list of threads I follow. But I know that I do that from email and then I see the list.

Frances


Re: Can a Topic be Muted?

 

Mute is only for you, not the group. You can Mute (or Follow) a topic from your overview (/topics), once you're looking at the topic, at the top of the page. Locking is best if you don't want that thread used again. If it's getting 'rough', you could use Moderate Topic. Remember that in either case, someone can easily start a new Topic with the same subject matter.

Duane


Can a Topic be Muted?

weebeequilting
 

I thought Mute Topic was a choice at one time but I can't locate it. ?Maybe it went away with one of the changes Mark made. ?When it did exist, what did it do? ?I have Locked a Topic recently but I was wondering if Mute would have accomplished what I needed.


Janice B

AZ


Re: Trouble navigating to polls?

 

Ah - thanks, Lee. Now I can add a fourth way to get there (I'm not being snarky) - hopefully my peeps will get there one way or the other.

Overall it does seem to be a bit convoluted, which surprises me (I'm not complaining, believe me).

Ginny


Re: Trouble navigating to polls?

 

Not sure if this helps but there is a button in the messages view selector. Just discovered this earlier this week. ?Odd place(?) for it to be but it is there.

When you click it goes to a page that contains all the polls:


A link could be posted in the wiki.


--
-LeeAnne

?Archivist


Re: Trouble navigating to polls?

weebeequilting
 

I am running my first poll and members are reporting similar problems. ?When they report problems to me, I tell them how I do it (click on the vote button in the email) but it doesn't work the same for them. ?Some gave up. ?Thankfully the poll is ending Sunday.


Janice B

AZ


WIKI page sidebars and footers

K5ESS
 

When I add a sidebar or footer to a WIKI page it shows up on all WIKI pages not just the one I intended it for.? Is this the way that sidebars and footers are intended to work?? In most cases the content of the sidebar/footer would be totally out of context except for the page for which it was intended.

Mike N..


Trouble navigating to polls?

 

Hi all,

I am encountering difficulties regarding? direct access to an active poll. This has been happening both as a member in other groups I am a member of, and in the group I am the owner of. I do understand how things are supposed to work, but there seems to be variations on the theme.

When I've received (as a group member) emails containing a poll, I understand that one should click on the "Vote Now" link in the post. When that's done, sometimes it goes directly to the poll; other times it goes to the group homepage. From there I know that yes, one can click on the recent hashtag on the homepage, or the Hashtags link in the main menu. However, this still is causing chaos, because the hashtag link goes to the message TOPIC, not the actual message of the poll (which is where we need to be of course). One then needs to scroll the bottom (first post) or reverse the date sort so that the first post (containing the poll) is at the top of the page.

The only link that seems to be direct without fail is the link in the email Groups.io footer that says "View/Reply Online (#messagenumber). I've had to wait for the message to be sent and get the message number, then post again with this number to get people to the poll (among other things...)

Trying to coach members (either as an owner or as in terms of helping fellow members in other groups) is almost hopeless, given all of this.

What am I doing wrong? Help?

Thanks,

Ginny


Re: Can two Yahoo Groups be merged into one Groups.io group

 

Just FYI if others reference this thread in the future...here is the reply from Mark...

~~~~~~~~~~~~~~~~

Hi Jim,

Yes, we can combine the two groups for you. It shouldn't be an issue. Just go through the easy transfer process for each group.

Cheers,
Mark

~~~~~~~~~~~~~~~~

After I've combined the two groups I'll make one last post here.

-Jim Coffee


Re: member got unsubbed

 

groups2manage

My co owner who uses AOL and had it happened to her (she said she
didn't do anything, it just unsubscribed her) said it was an AOL
glitch.
My understanding is that it is not so much a glitch, but a very bad design decision.

AOL (like most services) does automatic spam filtering to put some messages into a user's Spam folder rather that their Inbox whenever that filter judges the message to be spam. That much is ok.

What's not ok is that if a group message happens to be delivered to the Spam folder, and the user doesn't pro-actively reach in and mark it not-spam, then eventually the message gets deleted automatically, and at that event AOL sends a spam report to Groups.io, causing the unsubscription.

In my opinion, while it is excusable that a spam filter might mistake a group message for spam it is NOT excusable that such a mistake would cause the service to send a spam report to the list service. Only an explicit choice by the user should ever cause such a report to be sent.

I think AOL doesn't use the modern security standards most newer
things do but that is just my opinion and I have no proof of that.
I don't think this relates to security. It is just a bad user experience caused by a bad design decision.

Shal


Re: How do I have completely my own footer?

 

John,

It may be mail reader dependent. My constituent group will be mostly
reading mail and not discussion groups, so it's hard to say how it
will all be to them.
A system footer is sent out in every message delivered by email. Also a group-specific footer if one has been set in the group's settings. Neither are shown when you look at messages from the group's web pages.

So for your email-receiving members, one format or the other (plain-text or HTML) of footer should be visible in every message via the group, regardless of what email interface the member uses.

The one exception I'm aware of is if the message is sent as HTML formatted, but the user's email interface displays the plain-text content of the message. In that case no footer appears (and I'd argue that's a bug).

Shal


Re: How do I have completely my own footer?

 

John,


> Whenever mail goes to a group there is a lengthy footer tacked onto
> the email ...
>
> This is what I get as an example, which is a long list of links.

If it is a vertical list of links that would be the footer to a plain-text message:

In messages with HTML formatting the footer is somewhat more tidy, showing simple words and phrases rather than the whole URLs.



> ... which I want to eliminate, preferably substitute with my own
> footer.

As Duane mentioned, you can't eliminate the system footer, only add to it.

Shal



Re: Hotmail spam problem - same as aol...?

 

Hi Shal, thanks much. I agree that any mail service removing a user from a list without their direct action is nasty, and it's tough to get a handle on. It's more than frustrating for the use. Thanks for your help, I'll try to have people get their ducks in a row to check spam folders.

Ginny


Re: I have a lot of questions

 

Hi Nicole!

Here's my first question: if you want to have more than one group but
want them to go to different emails do you need more than account in
groups.io <>
Yes.

In Groups.io each account is tied to exactly one email address. If you have more than one email address, those accounts will be treated as if they are separate individuals.

There was talk, some time ago, in beta@ about implementing a mechanism to allow a single Groups.io account to manage multiple email addresses. That hasn't been done yet, but it has made it to the "To Do" list:


I don't know how high in priority it might be.

2nd question: how do I change addys in groups.io <>?
I know I can change addys in account but I mean different addys for
different groups. An example would be how yahoo is and you can pick
different addys but have one account. Any way to do that in group.io
<>
Basically the same answer as the first question: Groups.io does not yet have a feature to manage multiple email addresses from the same login.

Third, why does it keep saying I'm bouncing when I'm not.
I don't know, I haven't experienced that. It may be tied up with what transpired below, but that doesn't really make sense to me.

In view of the first answer, things will seem confusing if you aren't careful to distinguish you (logged in with one address) from that other you (who logged in with another address).

When you're logged in to Groups.io you can hover over your name (in the upper right hand corner) and it will pop up the address you logged in with.

Could this be my fault- I messed up the other day and somehow lost
all my groups ...
I'm not sure I followed all of that action. But it is probably tied up somehow in the fact that each email address (including typos of an email address) appears to Groups.io as a separate individual user.

I have been, and several other people have reported being, very confused by accidentally making a typo in your email address when attempting to log in. "Poof" - it seems like all of your groups are gone, and you're asked to confirm again and ... yeah. That's because you (with a typo) aren't you.

The system tries tries so hard to streamline the process of setting up a new account that it "streamlines" you into confusion when that's not what you were trying to do.

Fourth question: I left out one letter of my addy so now I have no
groups on that addy, I did and was receiving mail but due to my own
screw-up I lost all the groups.
If I've got the picture right, no, you didn't. It is just that your typo doppelganger doesn't have any groups.

Is there any way to get them back or do I have to start all over
again?
It should be as simple as logging out of that typo account, and then logging in again with your email address spelled correctly. The account with the typo'd address could never have been confirmed, so it could never actually get to the point of receiving group messages - only a confirmed address can do that.

The typo address may show up in the Members list for groups you attempted to join while logged in with the typo - but those subscriptions will be marked "NC" in those groups. That means "Not Confirmed" - an email address that hasn't been confirmed does not receive group messages.

Shal


Re: Hotmail spam problem - same as aol...?

 

Hi Ginny,

Has/is anyone else having this problem with Hotmail?
We've had a Hotmail user removed from GMF back in September, and by coincidence just today a Yahoo Mail user. So it isn't AOL alone.

I'm presuming the gmail work-around is applicable again, but it's not
very inviting to have someone kicked off automatically....
In theory the "work-around" is "don't do that" - that is, don't mark group messages as spam. But from others' experience it is more than that.

For AOL (at least) a member must pro-actively review their spam folder and mark as "not-spam" any group message that arrives there. Otherwise those messages lurking in the spam folder are ticking time-bombs that will cause unsubscription when the message is auto-deleted from the spam folder.

That behavior on AOL's part (and possibly Hotmail's and Yahoo Mails') is shocking to me. I don't think they should send these Spam reports unless the user him/herself specifically marked the message as spam.


Looking in GMF's Activity log, in the Member Activity list, there's an Action filter for "removed because of spam report". That's handy for seeing these incidents.

I notice there are two types of log entry: in some cases it shows you (and links to) the message number that was "spammed". I'm presuming that's when the message was from your group, and the ones without a message number are when the message that caused the removal was from another group.

Shal
GMF Owner


Re: Delete Group Before Approval Causes Namespace Problem

 

John,

I added a group called "Clear-Ridge-Water" and then in confusion
deleted it before it was approved. Since then I have not been able to
add it again, as it says name is in use. It of course does not show
up in my group menu. Any ideas on how to "unfreeze" the name?
I think an email to [email protected] would be your best (only) option. Explain what happened and they (Mark) can likely free the name up for you. If I recall correctly there isn't currently a time-out period after which used group names become available once more.

Shal


Delete Group Before Approval Causes Namespace Problem

 

I added a group called "Clear-Ridge-Water" and then in confusion deleted it before it was approved. ?Since then I have not been able to add it again, as it says name is in use. ?It of course does not show up in my group menu. ? ?Any ideas on how to "unfreeze" the name?


Re: How do I have completely my own footer?

 

Right, I did include the footer via cut and paste, but it doesn't show in this reader. ?It may be mail reader dependent. ?My constituent group will be mostly reading mail and not discussion groups, so it's hard to say how it will all be to them.


Thanks, John