开云体育

Brian, I agree if the target "we" is all of Groups.io, meaning that I don't think the service needs to provide that level of Email 101 tutorial. Nor would I necessarily list that as a "best practice"

Louise, My basic contention is that if users are educated about the availability of a mark/unmark as spam feature and whitelisting in general terms, and what those are about, that would be sufficient.

Your wish is my command, since the members list download button is where you pointed me to. ?:) 2111 member email addresses downloaded ? ?973 (46%) yahoo.com ? ?574 (27%) gmail.com ? ? ?51

I am not able to tell from your email, Brian, as I received it on my iPhone, which part quotes Shal and where your message begins. Not sure whether that is the fault of my iPhone but I am not sure

Jeff, Thanks for sharing that research! You've turned up some interesting results, and with a group as large as yours the statistics should be more broadly applicable than what I could learn from any

I have to say that I can only partially agree with this, as I don't think what an end user needs to know has much of anything to do with what's going on "under the hood." Most e-mail clients and web

J, Brian, I think the issue is what the users need to be educated about. And that varies with the email service they're using as well as the interface they use to access that service. Desktop web

Louise, ? ? ? ? I can't speak to how marking as "not spam" might be done on iOS since I have never been merged into the Apple borg and have limited exposure to iPhones and iPads. ?I would have to

I think both things are happening. Email services like aol, yahoo, etc., quarantine messages into a spam folder, and it would help to educate the user to check that folder with some regularity since

I presume that folks know that "whitefish" in that last post was supposed to be "whitelist," but just in case . . . I think I have finally figured out how to get my D*^%ED "smartphone" to stop doing

I think it depends on the technology you use. Sometimes it’s not so easy. I can only move emails out of spam to the relevant inbox when using my iPhone or I can delete them if they really are spam.

Brian, In that sense I agree. But when Jeff says the user "marked a message as spam" and follows that by saying they have to be better trained, it sounds to me as if he's implying that the user

I'll have to disagree that this is not a user education issue.? Automatic spam classification is not new. You'd think by now people would know about the need to declassify messages automated as spam

I'm not sure the answer is "user training." My impression is that these users are not themselves marking the messages as spam. It's the email programs that are doing it, which makes the situation even

I just figured out that a member went missing because they marked a message as spam and didn't see the email to get back in (because it was automatically marked as spam too). As a result of digging

Barb, That's not the part that controls messages sent to the +owner address. Below the Advanced box you should find a list of checkboxes for which type of mod notices you receive (New Member, Pending

Frances, In mine the moderator notices, and the Owner Email option, are below the Advanced Preferences drop-down, but outside it. That is, I don't have to click on and open up the Advanced Preferences

I got your message, Duane! Thanks for the test. I'll take your advice about sending to support, though.? Still mystified, Barb

I'm pretty sure that the Help address just sends a canned response with information about the group. I don't believe that the owner can change any of that (yet?). Sounds like you should report your

I had already selected to receive all email in the subscriptions area. I check advanced section and didn't see anything that would affect delivery. This is what I selected: All Emails Receive every