In that sense I agree. But when Jeff says the user "marked a message as spam" and follows that by saying they have to be better trained, it sounds to me as if he's implying that the user themself marked it as spam. I've heard this line of reasoning from others, as well, and perhaps I am misinterpreting.
On Sat, Jan 28, 2017 at 1:27 PM, Brian Vogel <britechguy@...> wrote:
I'll have to disagree that this is not a user education issue.? Automatic spam classification is not new. You'd think by now people would know about the need to declassify messages automated as spam or to whitefish in their email access method, but many don't. The practice of preclassification by servers came about because of need and has been a boon.? It's not going away and users who don't understand what's what need to be taught about it.