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Re: Invitation not reaching desired recipient


 

Carys,

One of my friends uses aol and I have sent several invitations but
they never reach her - not found in her spam or trash folders they
just seem to vanish into thin air.
On your group's Invite page click the Sent Invitations button. That should give you the status of each invitation: Accepted, Sent, or Failed.

"Failed" will usually include the error response from the person's email service (or from Groups.io's outbound server, depending on the type of failure). That may tell you what you need to know to resolve the problem. Something akin to "User unknown" would hint at a typo in the address.

"Sent" means that the person's email service accepted delivery of the invitation. What happened to it after that is unknown - their service may have delivered it to their Spam or Trash folder, or it may even be sitting in the person's inbox unnoticed.

"Accepted" of course means that the person replied to, or clicked the link in, the invitation and is now a member.

Shal


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