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Re: Mail Delivery Issue w/ Comcast/Outlook


 

They are inside his Inbox in his Comcast account. They aren't in a spam, etc. folder. They just don't transfer to Outlook for some
odd reason. He is using POP3 in Outlook to transfer his mail. I suggested he reset his Comcast email password. Computers do strange
things. It will likely be a strange action that solves it.

I suggested it could be some filter in Outlook that denies email address other than .com, .edu, etc.

Thank you for replying. I'll let you know if he resolves the strange issue.

Pam Erickson

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Shal Farley
Sent: April 15, 2018 12:35 PM
To: [email protected]
Subject: Re: [GMF] Mail Delivery Issue w/ Comcast/Outlook

Pam,

> He is getting mail from groups.io to his online Comcast Inbox.
> However, it is not transferring to his Outlook Inbox. All of his other
> mail goes through to Outlook. It's only mail from groups.io that isn't
> coming through which is very odd.

Maybe they are getting to Outlook, but Outlook is hiding those messages,
or sequestering them in a local Spam/Junk folder.

Another possibility would be a filter in Outlook, but it would seem to
be an unlucky coincidence that a filter set up for some prior purpose
happened to match groups.io messages.

If they appear in his Comcast Inbox, I can't think of a way (using
either POP or IMAP) that they wouldn't be seen by Outlook.

Shal


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