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Re: Tracking Pending Member and Welcome Messages


 

J,

I currently have two pending members, neither of which shows any email
delivery history.
One problem may be that the fields in the Email Delivery History are not what I'd call a log - they show at most the one most recent result. I suspect that just about any activity by that email address, even in other groups, might supersede the "most recent" perhaps leaving it blank.

The other issue is one of delay: success is not recorded promptly. The example Duane & I cited was blank initially, but showed up in something less than 24 hours. I'm not sure how much less because I wasn't looking frequently. And Lily's observation implies the delay could be much longer.

... debating what to do about it - ... contact Mark? etc.
I'm not sure exactly what to suggest if you contact him. But it really feels like moderators need some way of reliably obtaining some indication of the message's status.

Maybe the Email Delivery History needs a section for "pending" deliveries - those that haven't yet succeeded or failed. Because some email services do routinely defer the first delivery attempt, forcing the sender to retry ("greylisting").

I know that one of them received the pending member
notice, because they responded to it.
Cases like that can't be explained by delay. And it seems unlikely that so many are cases of the history being superseded by other activity. So, quite apart from any actual delivery issues there may be, maybe there is an problem with how the Email Delivery History information gets updated.

Shal


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