¿ªÔÆÌåÓý

  1. GroupManagersForum
  2. Messages
Single Messages Topics Expanded Polls

Re: Moderator unable to change to ANNOUNCEMENT ONLY; also unable to post during Announcement Only (done by someone else now)

 

On Mon, Nov 9, 2020 at 11:14 AM, Janie wrote:

1) I have her permissions set IDENTICALLY to the permissions of another moderator who now has to change the group the group to ANNOUNCEMENT ONLY, yet this moderator (that this post is about) can't do it anymore.?

Janie -- In the screenshot below, I have circled the permission that matters for switching to Announcement-only and back again.


2) And as a moderator, she can't go in and change a post when the group is in ANNOUNCEMENT ONLY without getting the message that only moderators can do that. Yet she's a moderator.?

Any other ideas??

Occasionally, it seems that a setting fails to "stick." I've not experienced the problem myself, but others have reported it.

Open her member record, turn off this permission, and then scroll down to the bottom of the page and click Save. Repeat, except turn it back on. If she's really logged in using the correct email address, that should fix it.

If that still doesn't work, the only explanation I can provide is that she might have more than one subscription to your group.

Regards,
Bruce?
Check out the groups.io Help Center?and?groups.io Owners Manual
Join [email protected] to automatically receive all group messages.