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Bouncing members

 

Hi all I have read the owners manual on the topic. I makes a distinction between bouncing (blue B) and bounced (red B) members, howeverit does not explain the significance of those terms.

I seem to have 'bounced' members who have accepted a bounce probe after the last recorded bounce. In some cases this was several months ago. Is this because thhe accepted the probe but did not do anything about it?.

I have one member in the list who bounced over a year ago but is in the bouncing list, but not flaged with either a red or blue B, I know he is receiving messages because I see his replies. Is this just a historic status?

I just want to clean up the members ist by removing those who may have changed email address and not deleted that account.

Alan
 

On Fri, Oct 30, 2020 at 05:29 PM, Alan Melia wrote:
Hi all I have read the owners manual on the topic. I makes a distinction between bouncing (blue B) and bounced (red B) members, howeverit does not explain the significance of those terms.
"Bouncing" means groups.io is sending bounce probes and trying to get the recipient to respond. "Bounced" means it has given up.

See?/helpcenter/ownersmanual/1/additional-information/groups-io-bounce-handling? for details.

I seem to have 'bounced' members who have accepted a bounce probe after the last recorded bounce. In some cases this was several months ago. Is this because thhe accepted the probe but did not do anything about it?
Receiving the probe does not clear bouncing status. The subscriber has to respond to it by clicking the link therein, or click on the banner that appears when they log in.

See?/g/GroupManagersForum/files/Bounce%20probe%20example.pdf? for an example of a bounce probe.

I have one member in the list who bounced over a year ago but is in the bouncing list, but not flaged with either a red or blue B, I know he is receiving messages because I see his replies. Is this just a historic status?
This sounds like a bug of some kind. Could you send us a screenshot of this?

Regards,
Bruce?
Check out the groups.io Help Center?and?groups.io Owners Manual
 

?
Thanks Bruce that confirms things nicely. Leave me to do some more checking with the ''odd'' one. He may have bounced one of maybe two registered addresses. I will remove the non-responders. I see that all the 'bounced' members have Yahoo addresses. Perhaps they only had these forYahoo groups.
?
Best wishes
Alan
?

----- Original Message -----
Sent: Friday, October 30, 2020 9:41 PM
Subject: Re: [GMF] Bouncing members

On Fri, Oct 30, 2020 at 05:29 PM, Alan Melia wrote:
Hi all I have read the owners manual on the topic. I makes a distinction between bouncing (blue B) and bounced (red B) members, howeverit does not explain the significance of those terms.
"Bouncing" means groups.io is sending bounce probes and trying to get the recipient to respond. "Bounced" means it has given up.

See?/helpcenter/ownersmanual/1/additional-information/groups-io-bounce-handling? for details.

I seem to have 'bounced' members who have accepted a bounce probe after the last recorded bounce. In some cases this was several months ago. Is this because thhe accepted the probe but did not do anything about it?
Receiving the probe does not clear bouncing status. The subscriber has to respond to it by clicking the link therein, or click on the banner that appears when they log in.

See?/g/GroupManagersForum/files/Bounce%20probe%20example.pdf? for an example of a bounce probe.

I have one member in the list who bounced over a year ago but is in the bouncing list, but not flaged with either a red or blue B, I know he is receiving messages because I see his replies. Is this just a historic status?
This sounds like a bug of some kind. Could you send us a screenshot of this?

Regards,
Bruce?
Check out the groups.io Help Center?and?groups.io Owners Manual

 

On Fri, Oct 30, 2020 at 07:14 PM, Alan Melia wrote:
I see that all the 'bounced' members have Yahoo addresses. Perhaps they only had these for Yahoo groups.
Alan -- That's very common.?Not only did a lot of people get YMail accounts specifically for Y!G and end up not using them, of late Yahoo has been culling those that are inactive. By "inactive," I mean accounts that have not been logged into in the past year. Apparently, a POP or IMAP connection with your mail client does not count as a login. In fact, my own was only recently deleted.

If at the beginning of a month you notice a bolus of Yahoo Mail accounts start bouncing with a "554 mailbox is disabled" error, that's why.

Regards,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual

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