Hi Bruce! Thanks for your response - my findings interspersed below.
On Wednesday, August 19, 2020, 9:22:19 AM EDT, Bruce Bowman <bruce.bowman@...> wrote:
On Tue, Aug 18, 2020 at 08:32 PM, Patti wrote:
I had not but just tried now, and still nothing shows up. When using that action, do I still put the email address in the search box?
I'd leave it blank. Unless your group is very large it seems unlikely that multiple people have changed email addresses. So it shouldn't be that difficult to find among the search hits.
Leaving it blank yields no results, meaning that no one has changed their email address since the group moved to Groups.Io, I assume.
and does it have to be the entire email address, or is the first part good enough?
If you do need to enter something to further filter the hits, I suggest using the full address. My own experience with substring searches has been somewhat hit-or-miss.
I tried it with the full address, and now at least it is showing up, whereas before it was not showing up for any search! Strange, but oh well.
I am now wondering this person maybe changed their email address before the transition to Groups.Io, and that may be why it not showing up.
The person may also have -- instead of changing their email -- merged two email addresses/accounts. Pretty sure on this end that such a merge does not appear in the activity log.
So, I am not sure what merging addresses means, but I am at the point of thinking this mystery may never be solved. It is not a huge group, and at some point, I will just check my list against the member list online and maybe something will turn up that way. Thanks so much for your very helpful suggestions and thoughts!