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Re: groups.io replies go to spam/junk folder #spam


 

Raphael,

I have a group member who says that
*her OWN REPLIES to group messages go to her spam folder*
It is not uncommon for spam filters to treat a message that is arriving To the same address it was ostensibly sent From as spam. Spammers and viruses of old often did that (put the destination address in the From field).

That's something the member will have to take up with their email interface by whatever controls it has for marking messages as "not spam" or whitelisting senders or filtering or whatever.

(This has been going on since the group transferred from Yahoo Groups
in December 2019.)
It didn't happen in the later years of Yahoo Groups due to their response to DMARC. They replace the From address in all messages - so her messages would no longer be From her, but From the group's posting address.


The effect is particularly pronounced when she is replying to a
certain member whose email address is /*@gmail.com*/
I don't know why that would be. Maybe something in that member's sig line or other characteristics gets the spam filter's attention.

User is a regular member of the group. email address:
/name/*@hotmail.com*
I don't use hotmail, so can't comment on their spam handling.

Outlook for Mac
Outlook for Android on Google Play
I also don't use Outlook.

Outlook is frequently cited as a troublemaker, but it may not be to blame in this case. But that does depend on which spam filter is catching her messages - the one at hotmail, or the one inside Outlook (if it has one).

*Protocol*: IMAP or SMTP of POP3 I would happily supply these if
relevant., I expect it will be IMAP
IMAP has the advantage that the user can access the server-side Spam folder from within Outlook (not so with POP3). But client apps and email services vary as to whether spam-related actions in the client inform the server side spam filter.

Shal


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