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Re: Can't approve a message


 

On Thu, May 7, 2020 at 10:48 PM, Ed_Willers wrote:
I found two setting that may be the culprit.
I have just thought of another one, although it is something of a long shot.

It might just be that the picture in the email in question is sufficient to take your group over its storage limit. I suggest that you check the amount of storage that your group has already used up to see if it is full or extremely close to full.

If that is the case then I suggest you check the following setting: Admin > Settings > Message Policies > (scroll down) Storage limit reached. What is it set to? Make sure it is set to Delete Old Attachments. Don't forget to scroll to the bottom of the page and click on Update group.

As stated above this may be a long shot but it's worth trying for all the time it will take.

Chris

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