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Re: Custom Invite Question


 

Cindy,

I belong to 2 FreeCycle groups on Cape Cod, one of which is "Official".

There is a tremendous variance in IT capability between users.

Some are like 'novice car drivers who just got their Learners Permit' and don't really know how to drive yet, but are eager.
Some even require some one else to print out email messages so that they can read them, because they don't want to do something wrong on a computer.

Others are so competent and knowledgable and 'know that anyone can do anything', but just don't understand how many have problems because they don't understand the confusing jargon (IT language).

There is a tension between making Groups.io accessible to everyone versus comfortable to those who don't want to be hindered by 'dumbing it down' too much.
I favor using words as they are more commonly used in Real Life (which is not always the same as in the IT world) so that the most people will use Groups.io.
There are so many options which many (including me) don't understand because of the verbiage.


It sounds like you are asking to modify the Invitation feature (which is designed to be like a Party Invitation which is only sent to people you want to attend). I think this use of Invite is intuitive.

I would say you want to ask people to Apply To Join.
Entitle your email message: "Join the relocated FreeCycle group for Delaware" or "Join the new, improved FreeCycle group for Delaware".
Include an explanation of why they would want to join.
Explain how to do it by sending an email to <[email protected]>, or to visit your Groups.io webpage and click on "Apply For Membership In This Group".

Here's information about how to vet people who Apply To Join
/g/GroupManagersForum/wiki/Screening-New-Members-Using-the-Pending-Subscription-Notice


You may or may not want to include more information, possibly:

As it is currently not clearly spelled out I would also describe the process:
1) to 'get started' with Groups.io:
- They will have to reply to a Groups.io Account Confirmation email which only confirms that they are able to receive emails from Groups.io
2) and then to subscribe to your Restricted Groups.io group:
- They will receive a "Pending Subscription" email which asks questions that they need to respond to be approved to join the group (SPAM protection, etc).
/g/GroupManagersForum/wiki/Joining-a-group

Subscription options
/static/help#subscription-options

NOTE: sometimes email messages may be misdirected to their SPAM, Junk, and Trash folders, so:
- users should check their SPAM, Junk, and Trash folders every time they check their Inbox (at least once a day).
- always unmark and move any Groups.io email marked as SPAM or Junk to their Inbox - then read and/or delete it
- never mark a Groups.io email as SPAM or Junk - instead report offending messages to their Group <[email protected]>
- explain about 'being removed for marking Groups.io emails as SPAM' and the restoration process
/g/GroupManagersForum/wiki/Removed-for-spam


Find even more information in the incomplete, but growing GMF WIKI:
/g/GroupManagersForum/wiki/home

Michael

Join [email protected] to automatically receive all group messages.