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Re: Changing the wording of messages and pages


 

David,

They are also only ever going to access the list via e-mail - they
will never go to the groups.io site, and they will never sign up as
groups.io members.
Most of my group members are the same way, in my PTA group (which is an Announcement Group) and in my classmate groups (which are discussion groups). My classmates are all 60+, varying widely in experience with computers and email, and most have managed to stick with my Yahoo Groups until I transferred the groups here. Everyone seems to like the change, at least those few who've ventured onto group web site for a look-see. The PTA members are generally a lot younger, but they don't have to do anything but receive announcements and (hopefully) show up for events. So far no one has acted or commented on being confused by the links at the bottom of messages, or by anything else about Yahoo Groups.

It is subtle, and I think much easier for them and for you than you're anticipating, but they are given a Groups.io account and profile the moment they accept your invitation (even by email reply). And if they accept by web they're logged in to their account at that moment, and stay logged in for 30 days (or they log out, or they clear their browser's cookies).

But more importantly, if you're transferring these members from existing Yahoo Groups you don't need to invite them - and they don't have to accept anything. Instead they receive a Welcome message from Groups.io and are members of your group (with a Groups.io account) as part of the transfer process. The Welcome message does have an opt-out in it in case they don't want to be members.

This is it. There is a second page if you open the PDF.
Thanks! Ok, so it is mostly a clone of their Subscription page, which they'd find if they clicked that link (in the left column of your group's pages).

Then you get the actual invitation message, which I thought was
customisable. Well, no. You can add a message in the middle of it (the
red bit), but you are still stuck with a lot of confusing stuff.
I found it helps to put a ruling line at the top and bottom of your customizable section. That helps guide the eye and clarify what's boilerplate and what's personal message.

But again, this applies to later newcomers, not to the members who transfer over.

You have been invited by xxxxxxxxxxx@... to join the Groups.io
That's odd. In the invitations I've sent to my groups my Display Name (which is my real name) appears in both places, not my email address. If you haven't you probably want to set a Display Name for yourself, maybe even the club name instead of your real name.

group [email protected].
Ah, I see you've got subgroups. My PTA group does, my classmate groups don't. Still, for the PTA group Members@[PTA name].groups.io seems to be clear enough.

1. They want to be invited by the club, not an e-mail address.
3. The e-mail address is displayed twice at the top - just
unnecessary.
See above about your display name.

4. If they have questions, I would rather say to contact me at an
e-mail address they already know, rather than some strangely formatted
address they do not recognise.
6. I would rather the signature be the club name than groups.io, for
similar reasons to above.
I wrote my custom section as a full message of its own, including a signature block at the bottom with my full name and email address. The paragraph just above that invites them to write to me if they have any questions.

It seems to me that groups.io is oriented towards sophisticated users
who know the difference between e-mail and forums. In this respect it
is very powerful. But loading newbies with all this is going to cause
*me* trouble.
Possibly, though that hasn't been my experience.

Most of my classmate group members came over from my Yahoo Groups, so in a sense maybe they aren't "newbies" - they'd put up with Yahoo Groups footers and other distractions already.

My PTA group members are mostly newbies - but I used Direct Add (a Premium group feature) to bring almost all of them into the PTA group. Fortunately the PTA group gains the vast majority of its new members during each school year's registration - so I've only had to pay for Premium one or two months each year.

Shal

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