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Re: #bouncedemails #bouncedemails


 

Ann,

If I correct the email address of a bouncing member, ...
Be aware that correcting the member's email address corrects it in their account - affecting all of their group subscriptions, not just your group. But then the bouncing affects all of their subscriptions too, so that's probably not a bad thing in this case.

will the new email address go through and no longer have the member
listed as bouncing? If the correction works, how long does it take
for the bouncing status to be changed?
I'm not sure on this.

I don't recall if the member is sent a notice of your action to the old and/or new address. If they are sent one to the new address it is probably delivery tracked and a successful delivery would reset the bounce status. If it appears not to have cleared within a few minutes, you can try sending a Bounce Probe via their member page, but for that I think the member must respond to the probe to reactivate the address.

Shal


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