When searching for a particular member you need to search with a peice of known information that they have entered in your IO Group. Enter that in the search box. You don't say if your group is new or was transferred from YG. I am guessing transferred given you have 3000 members.?
The email address may or may not get you there. It should, if the member is still using the same email address they used in the YG. But if they signed up for IO under a different email address they could have changed their email address in the IO group if that was allowed.?
I moderate a new (not transferred) group. I have found searching?by name will not work unless the person entered part of their name as his/her display name. Those who have not logged into IO have a blank display name. Our group is set up to allow me to edit their Display Name. Any blanks, and fill it in with their real name. IDK, but am guessing that YG transfers may put their Yahoo user name in the IO display field. If so, that won't help you to search under their real name.?
They will not be listed in the directory by name unless you require them to use their name in the display field.
If your group is new and requires approval, you might search your approval emails for those containing the name you are looking for.?
My last suggestion is to download the CSV file (spreadsheet) of your members and use your computer software to search for portions of their previously known YG ID or YG email address. The CSV file contains their email, display and user name, among other things.?
In our group, we require every member to use their first name and last name initial (or last name) as their display name. We require everyone to use their Full Name in their signature. We require them to provide us (owner/moderator) their full name in the approval emails.?
IO balances personal privacy along with the IO Group Owners parameters for data sharing of personal information within the group. The only way you can ensure finding what you are searching for (in this case a name) is to maintain a personal spreadsheet of your members with everyone's data and add a name field to it. That way, if someone later switched their display name, you can refer to your spreadsheet that links real names to display names and email addresses.
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Sandi Dickenson
Moderator of ASG Volunteers Group
