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Re: What is the best practice for Pending Subscription notices for a restricted group #membershipapplication #membernotices

 

I just sent an email to the <[email protected]> address from both an email that already has a Groups.io account and one that does not.
[ GROUPNAME was replaced by the actual group name ("Group Email Address" from: Admin > Settings > General ]
They both received this messages:

Subject: Confirm your Groups.io subscription

Thank you for your interest in Groups.io and the group [email protected]. To complete your subscription, please reply to this email.
If you did not request - or do not want - a subscription to this group, please accept our apologies and ignore this message.
---

What is confusing is:
- That the "interest in Groups.io" part is included when sent to an email address that already has a Groups.io account.
AND
- That an email address that does not already have a Groups.io account probably doesn't not understand the twofold nature of confirming their address and their interest in the group [email protected].


IT WOULD BE CLEARER IF:
1) An email address that already has a Groups.io account would receive:

Subject: Confirm your GROUPNAME Groups.io subscription

Thank you for your interest in the group GROUPNAME @groups.io.
To process your subscription request, please reply to this email.
If you did not request - or do not want - a subscription to this group, please accept our apologies and ignore this message.
--

2) An email address that does not already has a Groups.io account would receive:

Subject: Confirm your Groups.io account and GROUPNAME Groups.io subscription

Thank you for your interest in a Groups.io account and subscription to the group GROUPNAME @groups.io.
To confirm that you can receive messages from Groups.io and to process your subscription request, please reply to this email.
If you did not request - or do not want - a Groups.io account and a subscription to this group, please accept our apologies and ignore this message.
--


I suggest 'process your subscription request' to allow for the possibility of a "Pending Member Notice" being sent with questions to be answered before an Owner/Moderator will approve the Subscription.
Join [email protected] to automatically receive all group messages.