开云体育

On Tue, Oct 29, 2019 at 09:50 PM, Steve Bass wrote:

The problem: I started with $20 premium monthly and charged $20 on 10/27. I upgraded to Premium yearly today, but today's upgrade to yearly wasn't charged.

Steve -- You first need to complete the upgrade to Premium Yearly, if you have not already done so.?

As you advised, I restarted the transfer process by clicking the Set Up a New Transfer and added the YG name and GIO name from the pull down.

Now I'm disconcerted. Have you set up two separate transfers for the same group? In message #21439, I stated that you seemed to have completed Step 1. I don't recall making any suggestion that you to repeat those steps.

Clicking "Give Go Ahead to Transfer" green button only refreshes the page.

That stands to reason, if your group is not yet on the proper payment plan.

1. YG has a [email protected] member with moderator rights.

2. The pink area on Yahoo Group Transfer Setup says, "We have accepted the invite to your group. If you have not already, make [email protected] a moderator of your group. Once you have done that, tell us when you are ready to transfer your group."

3. I again tried "Set Up A New Transfer" and this time the pink box said, "Set up and start the transfer process below. To transfer a group, your Groups.io group must be upgraded to the Premium Yearly option." The Plans and Pricing page set me on the static pricing page that asks me to start a group.

Okay, I'm going to tell you to do several things and we will both cross our fingers.?

1. In GIO, go to your group. Select Admin>Billing from the left-side menu bar, click on the blue "View/Change Plan button," and check what payment plan you are on ("Current Plan").
2. If it is anything but Premium Yearly, select Premium Yearly (click the Upgrade button on that row). Complete your payment ($220).?
3. Go to your Yahoo Group. Double-check that [email protected]?is present, and is a Moderator (green crown).?
4. Go to the transfer page at?/yahootransfer
5. From the Existing Transfers list at bottom right, select the group transfer that you already have underway*
6. On the resulting page, double-check the status box at top, ensuring that it says what you said it said above ("We have accepted the invite...").
7. IF EVERYTHING CHECKS OUT SO FAR, click the green "Give Go Ahead to Transfer" button. If something doesn't check out, come back here and report back on your findings.

*Until very recently, this used to be a pull-down menu...but I see that Mark has made some changes here.

If your GIO group is on the Premium Yearly plan, and if?GIO has accepted your invitation, and if you already have the transfer agent as a Moderator of your Yahoo group, and if the status box at the top of the page says what you said it said, the transfer should proceed. The page should refresh and the status will change to reflect this.

But it might not. Frankly, Steve, you've done some things out of order, and haphazard actions have a way of causing gridlock. If it doesn't refresh and tell you things are okay, you'd probably be ahead of the game to just click on the red "delete transfer" button and start over. Also go back to your Yahoo Group and delete the transfer agent, in preparation for sending a new invitation. You will continue to be unable to set up a new transfer for this group until the old one is cleaned up.

At that point you can resume at step 0.4 in the detailed instructions I provided:??/g/GroupManagersForum/message/19673

Good luck,
Bruce