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Troubles making "[email protected]" a GIO moderator


Steve Bass
 

I upgraded to Yearly Premium which got me to the next step in the Transfer process, that is, making "[email protected]" a moderator on our list.

I tried adding "[email protected]" to the list, but (now obviously), I can't. So the process has stopped until GIO actually adds that address.

Or is there something more I need to do?

Any help greatly welcome.

--Steve
[email protected]


 

On Tue, Oct 29, 2019 at 07:21 PM, Steve Bass wrote:
I upgraded to Yearly Premium which got me to the next step in the Transfer process, that is, making "[email protected]" a moderator on our list.
Steve -- Good. That's what you needed to do to proceed.

I tried adding "[email protected]" to the list, but (now obviously), I can't. So the process has stopped until GIO actually adds that address.
You're supposed to invite the transfer agent to your YAHOO GROUP. The agent cannot transfer content from Yahoo if you don't give it access to the data.

Please note that, at some point, you must also promote the transfer agent to be a Moderator of your Yahoo group. If you are not the Owner of the Yahoo group, you probably won't be able to do this. Find someone who can.

Or is there something more I need to do?
It sounds like you have completed Step 1. Please see?/g/GroupManagersForum/message/19673?for detailed instructions on how to proceed.

Regards,
Bruce


 

Steve,
?
You have to add [email protected] as a moderator to your Yahoo Group.
?
Doug
?


From: [email protected] <[email protected]> on behalf of Steve Bass <stevebass@...>
Sent: Tuesday, October 29, 2019 5:20 PM
To: [email protected] <[email protected]>
Subject: [GMF] Troubles making "[email protected]" a GIO moderator
?
I upgraded to Yearly Premium which got me to the next step in the Transfer process, that is, making "[email protected]" a moderator on our list.

I tried adding "[email protected]" to the list, but (now obviously), I can't. So the process has stopped until GIO actually adds that address.

Or is there something more I need to do?

Any help greatly welcome.

--Steve
[email protected]


Steve Bass
 

LOL -- yes, I was in my hurry to get the Transfer done and I missed the "a moderator of your group." I wish it had said, "a moderator of your YahooGrooup."

Either way, I did that in YG, clicking the Green button, and now awaiting for it to happen.

One thought: It seemed to make sense to give the YG "[email protected]" all permissions, except deleting the group. Agree???

--Steve

On Tuesday 10/29/2019, [Douglas Swearingen] said:
________________________________
Steve,
?
You have to add [email protected] as a moderator to your Yahoo Group.
?
Doug
?


From: [email protected] <[email protected]> on behalf of Steve Bass <stevebass@...>
Sent: Tuesday, October 29, 2019 5:20 PM
To: [email protected] <[email protected]>
Subject: [GMF] Troubles making "[email protected]" a GIO moderator
?
I upgraded to Yearly Premium which got me to the next step in the Transfer process, that is, making "[email protected]" a moderator on our list.

I tried adding "[email protected]" to the list, but (now obviously), I can't. So the process has stopped until GIO actually adds that address.

Or is there something more I need to do?

Any help greatly welcome.

--Steve
[email protected]


 

On Tue, Oct 29, 2019 at 07:39 PM, Steve Bass wrote:
I was in my hurry to get the Transfer done and I missed the "a moderator of your group." I wish it had said, "a moderator of your YahooGrooup."

Either way, I did that in YG, clicking the Green button, and now awaiting for it to happen.
Steve -- By "clicking the Green button," do you mean the "Give Go Ahead to Transfer" button back here in GIO?

Please refer to the instructions I gave you and be sure to do everything in order.

One thought: It seemed to make sense to give the YG "[email protected]" all permissions, except deleting the group. Agree???
That's not necessary. All the agent needs to be able to do is read the content, and simply making it a Moderator achieves that.

Bruce


Steve Bass
 

Bruce,

I feel like a dunce and I'm afraid I may do some harm. I read through your Bruce's Detailed Instructions, but still stuggling.

Yesterday, the transfer process was halted until I upgraded to premium, which I did.

The problem: I started with $20 premium monthly and charged $20 on 10/27. I upgraded to Premium yearly today, but today's upgrade to yearly wasn't charged.

As you advised, I restarted the transfer process by clicking the Set Up a New Transfer and added the YG name and GIO name from the pull down.

Clicking "Give Go Ahead to Transfer" green button only refreshes the page.

1. YG has a [email protected] member with moderator rights.

2. The pink area on Yahoo Group Transfer Setup says, "We have accepted the invite to your group. If you have not already, make [email protected] a moderator of your group. Once you have done that, tell us when you are ready to transfer your group."

3. I again tried "Set Up A New Transfer" and this time the pink box said, "Set up and start the transfer process below. To transfer a group, your Groups.io group must be upgraded to the Premium Yearly option." The Plans and Pricing page set me on the static pricing page that asks me to start a group.

Any guidance is very much appreciated

Thanks,

--Steve


On Tuesday 10/29/2019, [Bruce Bowman] said:
________________________________
On Tue, Oct 29, 2019 at 07:21 PM, Steve Bass wrote:
I upgraded to Yearly Premium which got me to the next step in the Transfer process, that is, making "[email protected]" a moderator on our list.

Steve -- Good. That's what you needed to do to proceed.

I tried adding "[email protected]" to the list, but (now obviously), I can't. So the process has stopped until GIO actually adds that address.

You're supposed to invite the transfer agent to your YAHOO GROUP. The agent cannot transfer content from Yahoo if you don't give it access to the data.

Please note that, at some point, you must also promote the transfer agent to be a Moderator of your Yahoo group. If you are not the Owner of the Yahoo group, you probably won't be able to do this. Find someone who can.

Or is there something more I need to do?

It sounds like you have completed Step 1. Please see /g/GroupManagersForum/message/19673 for detailed instructions on how to proceed.

Regards,
Bruce


 

On Tue, Oct 29, 2019 at 09:50 PM, Steve Bass wrote:
The problem: I started with $20 premium monthly and charged $20 on 10/27. I upgraded to Premium yearly today, but today's upgrade to yearly wasn't charged.
Steve -- You first need to complete the upgrade to Premium Yearly, if you have not already done so.?

As you advised, I restarted the transfer process by clicking the Set Up a New Transfer and added the YG name and GIO name from the pull down.
Now I'm disconcerted. Have you set up two separate transfers for the same group? In message #21439, I stated that you seemed to have completed Step 1. I don't recall making any suggestion that you to repeat those steps.

Clicking "Give Go Ahead to Transfer" green button only refreshes the page.
That stands to reason, if your group is not yet on the proper payment plan.

1. YG has a [email protected] member with moderator rights.

2. The pink area on Yahoo Group Transfer Setup says, "We have accepted the invite to your group. If you have not already, make [email protected] a moderator of your group. Once you have done that, tell us when you are ready to transfer your group."

3. I again tried "Set Up A New Transfer" and this time the pink box said, "Set up and start the transfer process below. To transfer a group, your Groups.io group must be upgraded to the Premium Yearly option." The Plans and Pricing page set me on the static pricing page that asks me to start a group.
Okay, I'm going to tell you to do several things and we will both cross our fingers.?

  1. In GIO, go to your group. Select Admin>Billing from the left-side menu bar, click on the blue "View/Change Plan button," and check what payment plan you are on ("Current Plan").
  2. If it is anything but Premium Yearly, select Premium Yearly (click the Upgrade button on that row). Complete your payment ($220).?
  3. Go to your Yahoo Group. Double-check that [email protected]?is present, and is a Moderator (green crown).?
  4. Go to the transfer page at?/yahootransfer
  5. From the Existing Transfers list at bottom right, select the group transfer that you already have underway*
  6. On the resulting page, double-check the status box at top, ensuring that it says what you said it said above ("We have accepted the invite...").
  7. IF EVERYTHING CHECKS OUT SO FAR, click the green "Give Go Ahead to Transfer" button. If something doesn't check out, come back here and report back on your findings.
*Until very recently, this used to be a pull-down menu...but I see that Mark has made some changes here.

If your GIO group is on the Premium Yearly plan, and if?GIO has accepted your invitation, and if you already have the transfer agent as a Moderator of your Yahoo group, and if the status box at the top of the page says what you said it said, the transfer should proceed. The page should refresh and the status will change to reflect this.

But it might not. Frankly, Steve, you've done some things out of order, and haphazard actions have a way of causing gridlock. If it doesn't refresh and tell you things are okay, you'd probably be ahead of the game to just click on the red "delete transfer" button and start over. Also go back to your Yahoo Group and delete the transfer agent, in preparation for sending a new invitation. You will continue to be unable to set up a new transfer for this group until the old one is cleaned up.

At that point you can resume at step 0.4 in the detailed instructions I provided:??/g/GroupManagersForum/message/19673

Good luck,
Bruce