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Re: #howto #reply-to-group #reply-to-group #howto


 

Theo,


We have an announcement group with replies currently sent to moderators only.

What we would really like to do is capture any replies and keep them somewhere on our group board so that any and all members may view all the replies. We would like to do this without all the replies being sent back out to the group.

Is there a way of handling replies in this manner with the wonderful ?


Almost.

There's the No Email option for a hashtag, which prevents messages from being sent out by email, yet they are still recorded in the Messages section. The trouble is that if you put a hashtag with that option on your original announcement then it won't be emailed either; but if you don't the hashtag won't be on the replies.

If you don't mind moderating all of the replies you might be able to add such a hashtag when the reply arrives in the Pending list. I'm not sure that would actually work, so it might be worth testing in a .

You would of course also have to un-check Announcement Group in the Spam Control section of the group's Settings page; and probably check Moderated instead so that all of the replies are held pending. Oh yes, and in Message Policies set Reply To to Group.
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A sneakier way to do it might be to set all of the members' subscriptions Advanced Preferences to Following Only with First Message Also checked (maybe, or maybe not, also Auto Follow Replies). This way the members would receive each announcement (being a first message in a topic) but none of the replies. The only downside I can think of is that those settings are under the member's control - a member could change it so that he/she does receive the replies.

And of course you also have to un-check Announcement Group in the Spam Control section of the group's Settings page; but this way you (probably) don't need to check Moderated (maybe use New Users Moderated instead), and in Message Policies set Reply To to Group.

Shal


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