#howto #reply-to-group #reply-to-group #howto
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We have an announcement group with replies currently sent to moderators only. What we would really like to do is capture any replies and keep them somewhere on our group board so that any and all members may view all the replies. We would like to do this without all the replies being sent back out to the group. Is there a way of handling replies in this manner with the wonderful groups.io? |
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Theo,
Almost. There's the No Email option for a hashtag, which prevents messages from being sent out by email, yet they are still recorded in the Messages section. The trouble is that if you put a hashtag with that option on your original announcement then it won't be emailed either; but if you don't the hashtag won't be on the replies. If you don't mind moderating all of the replies you might be able to add such a hashtag when the reply arrives in the Pending list. I'm not sure that would actually work, so it might be worth testing in a . You would of course also have to un-check Announcement Group in the Spam Control section of the group's Settings page; and probably check Moderated instead so that all of the replies are held pending. Oh yes, and in Message Policies set Reply To to Group. --- A sneakier way to do it might be to set all of the members' subscriptions Advanced Preferences to Following Only with First Message Also checked (maybe, or maybe not, also Auto Follow Replies). This way the members would receive each announcement (being a first message in a topic) but none of the replies. The only downside I can think of is that those settings are under the member's control - a member could change it so that he/she does receive the replies. And of course you also have to un-check Announcement Group in the Spam Control section of the group's Settings page; but this way you (probably) don't need to check Moderated (maybe use New Users Moderated instead), and in Message Policies set Reply To to Group. -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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@Shal I have started testing your thoughtful suggestions. Some findings:
I think I have the #noemail hashtag working properly using the page But as pointed out in /static/help
Possible solution: Special address in reply to moderators group or special sender email address where members can see all the reply messages. I looked into setting up a [email protected] type subgroup for replies but could not get that going. Anyway, I'm learning about groups.io slowly but surely and will keep plugging away. Theo |
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Theo,
1. Messages in pending Many messages in pending becomes difficult. ButApprove /is/ how you "move" a message from Pending to Messages. But if you're looking for a way to do that without having the message sent out to the members who receive email, no that's not a supported feature. If you generally want replies to go to the message Sender and not the group, you can do that using the Reply To control in the Message Policies section of the group's Settings. But that will exclude the reply from the Messages pages as well. Members who want to receive the first message in a new topic, but not the replies, can use the Message Selection option in the Advanced Preferences section of their Subscription to receive Following Only plus First Message Also. You can set that for individual members via the Members list. You can make it the default for new members via the Default Sub Settings tab in your group's Settings page. I looked into setting up a [email protected] type subgroup forSubgroups work very much the same as primary groups, with only differences relating to membership requirements. Possible solution: Special address in reply to moderators group orI'm not at all clear on what you are trying to achieve. Maybe with further information I can make a better suggestion. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Theo Armour
Shal Farley