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Re: Pending Member


 

On Sat, Jul 27, 2019 at 09:06 PM, Douglas Swearingen wrote:
The activity log says she created a user name of Admins.? Then that was changed to Helena.
The next entry says I approved her via email.? I emailed another Co-Owner that is just now able to help again with the group after various health problems.? So, I was going to let him get the practice of approving a new member.
After all this mess, then she created another user name.
While that's a little frustrating, I think you're focusing on the wrong thing. User/display name can be changed at will. The email address is the only unique identifier, and is all that matters in this context.

If your logs say that you already approved her via email, it's too late for your partner to use this subscriber to get in some practice.

The second user name is pending, but the first I cannot find in the directory.? That is the one it says I approved.? So, is there a lag time between a new user gets approved and when they show in the directory?
Go to your group's Members List (Admin>Members), NOT the Directory. If anyone is in Pending status, they will show up on the first screen. To get to the people you've already approved, you may have to pull down the blue Pending menu at top left and select Members. If it already says Members, then no one is in Pending status.

By default, newest subscribers sort to the top of the resulting list. If they don't, click the Applied label at far right until it displays a downward-pointing caret. Now look in the first few entries for the email address that your partner approved. If it's there, nothing is awry. Any names you might see -- user or display -- do not matter.

I hope this helps. If not, I'm probably more confused than you are.

Regards,
Bruce
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