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Re: Problem Changing to Groups.IO


 

On 24/03/2019 15:30, Shal Farley wrote:
Doug,

> Yahoo would not accept my change of email, and blocked me from the
> group which I own!
I don't recognize you from Y!GMF, if you'd like some advice in trying to get your new address connected to your group contact us over there.


> There seems to be nothing I can do except pay them money (which I
> won't do) to talk to a real live person, and who may be unable to help
> anyway..
Be cautious with anyone asking for money. There are a lot of scam outfits out there pretending to be Yahoo Customer Care.
On the other hand there is a relatively new Yahoo! Account Pro service, which is paid, but given that your primary concern is a access to a Yahoo Group they probably won't know how to do that.

> Can you please advise if IO can move this yahoo group to Groups.IO
> using this blocked email address?
If you can still sign in to your Yahoo Account, the one that owns the Yahoo Group, then you can do what you need without email access. The key is being able to sign in using your original Yahoo account ID and password. Where the sign-in page says to enter your email address it means the yahoo.com address associated with your Yahoo account.

> My group has one co-moderator who could use his email address. Would
> this work?
As long as he can invite someone (the transfer address) to join the group, and then promote that new member to moderator status, then yes. He could do the Yahoo tasks for your group.
It is the privilege to promote a member to moderator that you might not have given him as a moderator. Many owners are hesitant to give out that privilege as it is effectively all-powerful, second only to being an owner.

> He could become a co-owner of the new group.
That would allow him to do the Groups.io side of the transfer, which is probably the simplest way to handle it.
If you're leery about promoting him to owner you could take the steps on the Groups.io side and he could (in coordination with you) take the required steps on the Yahoo side.
Shal
Hi Shal.

Just a quick update - I have managed to obtain access to this yahoo group which I have owned for 18 years again! I managed this by hitting a button that changed all my (4) group passwords to a common one. This worked, and was a real relief. I now have what looks like full access to that group.

Next week I'm going to be fitted for some hearing aids (I'm 80) and once I have settled in with those, I'll come back to you for assistance which you kindly offered for the group shift to io.

--
Cheers.
--------
Doug Harris
Cambridge, New Zealand

The question is: Are we going to be in time, and are we going to do enough?
And the answer to both of those is no.
David Attenborough.

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