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Re: Group.io Welcome Message #gmail #membernotices

 

Roxanne,


A member of my group sent the attached confirmation email saying he never signed up the email address it was sent to.


He may not have used that address to join any groups, but that message tells us that he did something (a +subscribe email command, or entering that address on the web site) and Groups.io sent a confirmation request to that address. The person receiving that request responded to it, so this notice acknowledges that the email address is now confirmed, and can be used with group subscriptions.

The address he uses on my group is set to no email and he uses the browser to access my group and is not a member of any other groups. The email addresses are both @gmail accounts.?


None of the above matter.

First, is this the actual system email that is sent?


Yes. That text looks to be a legit notice from Groups.io. As Duane said, one would need to look at the message header to be sure, but I see no reason to suspect that it is fraudulent.

Second, any ideas on how this happened or what I can do to troubleshoot fiurther with him? His wife's work email was phished last week and he thinks this is related. I just don't know why it would point him to a legitimate presence.


I'm not sure there's anything to "troubleshoot" here. It takes a chain of events to get to that message (as above) but those events are straightforward enough that either he (or his wife, if that's her address in the notice) might have taken those steps. Most likely this is a simple case of confusion, but if that's her address in the notice, then even if the person who phished her email address then went on to register it with Groups.io, that's still pretty harmless once she regains control of her email address.

At any rate, this won't have any effect on his subscription in your group, as each email address is its own account. The only concern is that he might find it confusing to have some group subscriptions at one address and others at another, if that's what's happening.

Shal


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