Re: member not confirmed
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Sarah, Some members claimed, even after resending the invitation several times, that they never received it and couldn't find it in spam. (Email address is correct). I believe that the Invite page tracks delivery failures. So if Hotmail had actually rejected the invitations those would be listed with some form of failure rather than "sent". Which makes it mysterious why the invitees don't find the invitation, not even in Spam. I don't know Hotmail, is it possible that it would deliver to a different folder, such as Trash? So, I asked some to just go to the main group page and "apply to join this group" themselves, which some did. That should do the trick, for any of them that receive and respond to the confirmation email sent by Groups.io Is there something else the NC could be signifying that I'm not thinking of, but can fix on my end? No. It means simply that they haven't yet confirmed that they own the address and want to join the group (by receiving and responding to the confirmation email). If someone applies to join the group while currently having an unaccepted invitation, does the system reconcile the two and add the member? No. The system will treat the application separately. If your group has Restricted Membership it means they should show up on your Pending Members list. An invitation bypasses the approval step, so if they accept the invitation they go straight to the Members list. Accepting an invitation also confirms their email address and their desire to join the group. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Shal Farley