We migrated our non-profit organization?from another group mail management system to groups.io and have been very happy with the reliability and feature set.
There does seem to be one thing that we have not been able to set up, though.? One, just one, of our lists has always been a "reach out for help" list.? It needs to be unmoderated and open to the public.? I know, I've read that this is not the "sweet spot" for groups.io, but this is a real need for this one list (out of the many lists our org uses).? We do not want to have a different email paradigm/address for just this one list.
Is there a way to configure this that we are missing in the interface?? If not, why is this prohibited?? I understand that it opens that list up to spam but a) the people on the list are savvy enough to handle spam if it happens -- they are problem solvers by definition, and b) in the 12 years we ran our nonprofit on a prior system we averaged less than 2 spam messages per year.? Why can't we choose to take that risk for one of our lists?? I'd hate to move our whole organization off to another system just because we can't figure out hot to set up our help line.
Am I the only one with such a need?
Thanks for reading.
Bill
