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Re: renamed my main group, now I cant get to it, or sub-group via drop-down "Your Groups", top left #groupname

 

Sam,

I wonder if G.io can RESTORE my group back to original?
As you've discovered, after renaming you primary group it can take some time for the new name to propagate through the internet (specifically the DNS system) and to everyone's computers.

That delay is partly within your own computer if the OS caches the DNS entries (and it most likely does), and if your browser caches them (it may also). Your home router may also have a DNS cache, and your ISP service almost certainly does.

But once the name has reached you, you can access your primary group and change it back, if you really want to.

Having support change it back for you won't change the need for the second change to also propagate through the DNS system. But you'd have to ask support if they will do that for you.

Shal


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