Shal,
You said:? As I said, some email services provide a means to have group messages bypass the spam filter. In Gmail, for example, one can create a filter to do that. For those that don't the "fix" takes longer: you have to consistently mark group messages as "not spam" when they land in the spam folder. Yup.? You said that, alright? :-) .? But, my list members are not nearly savvy enough to figure out how to create a spam filter.? I'm lucky if they can figure out how to create a password.? And, I've mentioned, that before :-)? My list member population is just not very computer savvy, even though that acknowledgement has made some of these forum members upset, it is what it is for us on our particular list, in our particular world.? So, not an option for my membership.? You said:? I have a feeling we've had this conversation before. Yup, we have. Here, as well as on the Beta list.? Still not happy with this unsub feature.? Still hoping I can drum up support for having Mark adjust this, so list members aren't unsubbed, then notified via an auto email that will either not get to them at all, or go to their Spam/Junk folder.? I don't get that logic.? To me, that's sort of worthless?? Am I missing something? You said:? f Mark were to ignore the feedback from these services (the ones on our list) then eventually Groups.io could become unusable for people with those services - all of its messages might end up rejected or sent to Spam. Understandable, and not what I'm disputing (Bruce, also responding to your comment as well).? Not saying Mark should ignore the feedback at all, it's important he doesn't, of course.? What I DON'T want to happen, is for list members to just be unsubbed.? I propose there is some other, better way to manage this.? You said:? It is a little ambiguous, but in that topic where you posted there's some indication that progress may be being made toward the goal: one group owner in "removed for spam" events. We have also seen a reduction from the beginning of moving over to groups.io, but, we are now at sort of a stalemate.? I think there was much more unsubbing activity for my groups right after the transfer, due to inactive list members not understanding what was going on, seeing messages from a site they were unfamiliar with, and simply marking them as spam.? Or, for inactive list members who didn't want to receive messages, and marking them as spam.? We sort of had a flurry of that activity right after our list transfers, which has now slowed down to about 1 per day.? Or 1 every other day.? And, maybe ISP's are "learning" groups.io should remain whitelisted, despite what folks might be inadvertently sending to their ISPs.? That's great.? But, the unsub issue is still cumbersome and time consuming for list mods to deal with.? Just a pain to have to email these list members privately, so they'll actually find out they've been unsubbed.? Many wouldn't figure that out for days, maybe longer, if they're on No Mail, and try to go to the list to view messages, only to find out they're no longer a list member, and that link provided in the auto restore email has expired.? Ugh.? But, promise I'll quit kvetching about this.? I love groups.io overall, just not in love with how Mark is managing the handling of spam issues.? I think there could be a better way to handle this without unsubbing list members, all I'm saying. -- Patty S. |