I also ordered from dowjors3236, but, have been unsuccessful in getting a refund.
When I first complained to eBay customer service, they directed me to PayPal because the item's "buyer's protection" is supposed to be handled by the latter. Unfortunately, PayPal's website didn't have a record of the transaction. When I contacted eBay again, they gave me a transaction id for reporting to PayPal's customer service. However, PayPal claimed the transaction id is invalid. After many rounds of to & fro with PayPal customer service (talking to different persons each time), finally, they finally agreed to manually open a dispute for me. That was 2 weeks ago, but I haven't heard from them since.
Another issue is that eBay's deadline for filing a dispute (45 days from purchase) ends before the delivery window.
Chin-Leong, 9W2LC
