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SuperDuper! (Shirt-Pocket) Support praise #Backup


 

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I¡¯m having a backup issue, so I wrote to Shirt-Pocket about it.

Posted my message at 5:23.
Received an auto-reply at 5:25
Received a personal answer at 5:27
Received a correction/explanation at 5:29

Amazing support!

--?
Jim Saklad
jimdoc@...


 

Can¡¯t get any better than that! Thx for sharing.

Best Wishes from Bob Beckham
FCC Radiotelephone Lic P1-6S-2422
Sent from my iPhone 10r

On Oct 24, 2019, at 6:37 PM, Jim Saklad via Groups.Io <jimdoc@...> wrote:

I¡¯m having a backup issue, so I wrote to Shirt-Pocket about it.

Posted my message at 5:23.
Received an auto-reply at 5:25
Received a personal answer at 5:27
Received a correction/explanation at 5:29


 

On Oct 24, 2019, at 3:37 PM, Jim Saklad via Groups.Io <jimdoc@...> wrote:

Amazing support!
That tracks with my experience of Shirt Pocket.


 

On Oct 24, 2019, at 6:37 PM, Andrew Buc wrote:

That tracks with my experience of Shirt Pocket.
I've been heartily recommending SuperDuper! for many years, both because of David Nanian's stunningly responsive technical support, and his incredibly meticulous attention to detail in his software.

Folks may recall that SuperDuper! was the very first backup software for Mac OS X that correctly handled and preserved meta-data (so many others got this badly wrong).

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Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance

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