problems with yesterday's update
I am pulling out my hair ,and have been working for hours to fix some of the problems caused by the latest up date to Sequoia , First of all my desktop became cluttered with all kinds of files that were very old and never had been on my new computer. I lost my upper tool bars. I am unable to get into my computer after it wakes from sleep without putting in my password..and yes I have followed the directions from Apple as to how to circumvent using a password when the computer is waking from? sleep.? I guess that I am now going to be stuck doing something I have not had to do ever before..and yes I have rebooted several times, But? I have never had so many problems with any upgrade on any of my Macs before. Just think up until yesterday, my only gripe was not be able to use a keyboard short cut to put my? new Imac to sleep.
anyone else having any problems after? doing the upgrade?
Jeannie
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Re: 2023 14" M3 MacBook Pro with partially freezing UI
I would tend to think that you have too many app open and too many tbs open in your browsers.?
I’m going to share a similar experience on a more limited ?platform, my iPhone XR with 8GB of ram. I play and have open 2 video games 24/7. Both need an internet connection. One is a particular hog. After playing for almost 3 years, I have a lot going on in this world which uses perspective view to give a simulation of 3D. Many actions cause it to freeze up, even with only 3 open apps. Lost Survivors, the offending video game, Merge Mansion, the other video game, in the background and less demanding when active, and DataMan which monitors my internet connection, thru either cellular data, which is very limited, or thru WiFi, which is unlimited. All other apps are shut off when I play the one game. The other doesn’t care.?
Heck, a month or two back, didn’t your wife have a problem and you found she had dozens of tabs open in her browser. You closed a bunch and the problem went away.? ? I doubt the TV station is going to change their site just for you, but do let them know. Maybe you should use less of their features or close their tab once in a while. If you are following a news feed, try using a stand alone app, rather than a browser. Or change browsers or remove any related extension. Generally, web sites don’t push data, you have to pull, and/or allow them to push.?
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On Nov 21, 2024, at 11:12, jimrobertson via groups.io <jimrobertson@...> wrote:
? On Nov 20, 2024, at 10:11?AM, jimrobertson via groups.io <jimrobertson@...> wrote:
Another clue I just noticed by launching Activity Monitor while the UI is functioning NORMALLY is that at the moment the largest memory hog is the website of a local TV station <>, which currently has NO open windows in Safari, the only currently running browser.
Bev, thank you for your suggestions. I’m beginning to think that Mail is not the culprit beyond the fact that I spend a lot of time in it, and so it’s more likely to be in the foreground at the moment the UI can no longer tolerate the consumption of RAM by that one website in Safari. I’ve taken a series of screenshots this morning with Safari and Activity Monitor (and eventually Preview, which I use to examine the screenshots) open. Just by chance, I had a few other pages open in Safari, and although their RAM usage also increases over time, it’s nowhere near to the extent that happens as compared with the single page open from the local TV station’s site.
I’m not in the habit of closing apps or windows in my browser, and perhaps that’s all I need to do to prevent this from happening. I’m in conversation with tech folks at the local TV station, but I don’t know yet whether the people I’m sharing information with are able or willing to tell me whether their web interface is somehow not releasing RAM allocated to it. The almost complete freeing of my UI might be more attributable to Safari than to any individual website, but other sites pale in comparison to this TV station’s use of RAM, at least as reported by Activity Monitor..
--?
Jim Robertson
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Re: 2023 14" M3 MacBook Pro with partially freezing UI
On Nov 20, 2024, at 10:11?AM, jimrobertson via groups.io <jimrobertson@...> wrote:
Another clue I just noticed by launching Activity Monitor while the UI is functioning NORMALLY is that at the moment the largest memory hog is the website of a local TV station <>, which currently has NO open windows in Safari, the only currently running browser.
Bev, thank you for your suggestions. I’m beginning to think that Mail is not the culprit beyond the fact that I spend a lot of time in it, and so it’s more likely to be in the foreground at the moment the UI can no longer tolerate the consumption of RAM by that one website in Safari. I’ve taken a series of screenshots this morning with Safari and Activity Monitor (and eventually Preview, which I use to examine the screenshots) open. Just by chance, I had a few other pages open in Safari, and although their RAM usage also increases over time, it’s nowhere near to the extent that happens as compared with the single page open from the local TV station’s site.
I’m not in the habit of closing apps or windows in my browser, and perhaps that’s all I need to do to prevent this from happening. I’m in conversation with tech folks at the local TV station, but I don’t know yet whether the people I’m sharing information with are able or willing to tell me whether their web interface is somehow not releasing RAM allocated to it. The almost complete freeing of my UI might be more attributable to Safari than to any individual website, but other sites pale in comparison to this TV station’s use of RAM, at least as reported by Activity Monitor..
--?
Jim Robertson
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Re: 2023 14" M3 MacBook Pro with partially freezing UI
I don’t have any definitive answers, just some general troubleshooting comments.
While it’s handy for macOS to restart all of your open apps when rebooting, when problems like this occur, it can also bring back unwanted processes that are running in the background. ?So if that is on, If it were me, I would ?turn that off the next time I rebooted. ?In fact I would reboot just to turn that off. ?That is, deselect “Reopen windows when logging back in.” when prompted. ?With that in place, Safari and any of its background processes won’t automatically reopen when the system reboots.
If you force quit Safari, then you can reopen it without its previously opened windows and tabs by holding down the shift key while opening it. ?This also works when you have have set Safari to always open windows from the last session… Safari > Settings > General >? ?? ??Safari opens with: All windows from last session?
You can clear a specific website’s data, or for all websites…
Have you looked at Safari extensions? ?Is there extension that you recently added, or are there any extensions of which you were unaware?
Starting your Mac in Safe mode will clear system caches and boot without starting your login items. ?Does the problem still occur in Safe mode?
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On Nov 20, 2024, at 11:12?AM, jimrobertson via groups.io <jimrobertson@...> wrote:
This has happened to me a few times recently. I’m still on Sonoma macOS14.7 (partly for sentimental reasons—I lived in Sonoma County, CA from1996 to 2017).
I don’t do prophylactic or scheduled restarts, and perhaps that’s the habit I need to change. What happens is that the UI for one app will freeze (pointer moves appropriately with trackpad input, the open-apps switcher summoned by entering ?-Tab opens, but behind the “frozen” app, which usually is Mail), and I can bring up the “Force Quit” window by entering ?-Option-Esc, but I cannot close windows either with keyboard commands or clicking on the window management buttons in their left upper corners.
Once I’ve opened the “Force-Quit” window (again, behind the window of the app in the foreground window that has stopped responding to user input), I can still see that some of the UI remains active. For example, one Navigation keystroke combo still works (sort of) with the “Force-Quit” window in the foreground. Embarrassingly, I don’t remember now WHAT that keystroke combo is (I think it’s ?-Tab), but what happens is that as I tap it, the icons in the dock representing open apps successively display a gray enclosing frame, but the windows themselves don’t change order on screen. I’m not able to open or close other utility or productivity apps (for example, Activity Manager), and, indeed, the only?keyboard input accepted is a long press on the Touch ID key, which reboots the computer after being held down for 6 seconds or so.
Previously open apps do re-open with the reboot, and apps such as Mail that save user input without explicit commands to do so seem to have done so (messages being composed for example). If I launch Activity Manager after rebooting, it typically displays “WindowServer” as the app using the most RAM.
Another clue I just noticed by launching Activity Monitor while the UI is functioning NORMALLY is that at the moment the largest memory hog is the website of a local TV station <>, which currently has NO open windows in Safari, the only currently running browser.
Does any of this sound familiar to other users? Should I try to contact the IT team at the local TV station? Right now Activity Monitor says it’s using more than 14 GB of RAM after opening its home page in Safari (it was at 8 GB with no windows open from its domain)!
Unfortunately, I didn’t save that screen grab, and after rebooting things don’t look so awful even after I open that web page intentionally, but clicking on the line in Activity Monitor that lists the task by the TV Station’s URL still suggests something amok with that website. The report doesn’t list solely memory being used by the website, but the percent consumption of CPU activity fluctuates wildly, from as little as 1% to as much as > 60%. It’s already listed as using 4.27 GB of RAM, but looking at those details suggests it’s not THAT extreme:
--
Bev in TX
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Wanted to give any United States-based members...interested in a new Apple computer...a head's up on some great Apple Computer deals at Costco. (You can purchase online.)
Looks like pretty much everything is well below Apple Store prices.
Costco's everyday price on Apple computers is typically lower than the Apple Store (almost always a little bit below Apple MSRP). But this sale is even better.
For example...they are offering the newly released base model M4 Mac-Mini (16GB RAM, 256GB storage)...for just $499 + tax.
Current Apple Store price is $599...Costco everyday price is/was $579. But now thru 12/2/24...base model M4 Mac-Mini's are $499.
Other Apple Computers on sale:
* Base model M2 Mac Studio = $1799
* Base model M2 MacBook Air = $749
* Base model M3 14" MacBook Pro = $1149
* Base model M4 Mac-Mini = $499
Other models are also on sale. Prices good thru 12/2/24.
Even if you aren't a Costco member...and you need to purchase a membership ($65)...you will still end up with a lower overall price than purchasing directly from the Apple Store.
Even better...if you know someone that's a Costco member...go with them & purchase.:)
Also Costco has a 90 day no questions asked return policy on computers. Apple standard return policy is ONLY 14 days.
Lastly...if all of this wasn't enough. Costco doubles the manufacture's warranty on computers (and other electronics). Thus a 1 year warranty...is extended to 2 years. I believe 1st year is the Apple warranty...2nd year warranty is thru Costco itself.
__________________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
Essential But Hard To Find Macintosh Software and Advice
__________________________________________________
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2023 14" M3 MacBook Pro with partially freezing UI
This has happened to me a few times recently. I’m still on Sonoma macOS14.7 (partly for sentimental reasons—I lived in Sonoma County, CA from1996 to 2017).
I don’t do prophylactic or scheduled restarts, and perhaps that’s the habit I need to change. What happens is that the UI for one app will freeze (pointer moves appropriately with trackpad input, the open-apps switcher summoned by entering ?-Tab opens, but behind the “frozen” app, which usually is Mail), and I can bring up the “Force Quit” window by entering ?-Option-Esc, but I cannot close windows either with keyboard commands or clicking on the window management buttons in their left upper corners.
Once I’ve opened the “Force-Quit” window (again, behind the window of the app in the foreground window that has stopped responding to user input), I can still see that some of the UI remains active. For example, one Navigation keystroke combo still works (sort of) with the “Force-Quit” window in the foreground. Embarrassingly, I don’t remember now WHAT that keystroke combo is (I think it’s ?-Tab), but what happens is that as I tap it, the icons in the dock representing open apps successively display a gray enclosing frame, but the windows themselves don’t change order on screen. I’m not able to open or close other utility or productivity apps (for example, Activity Manager), and, indeed, the only?keyboard input accepted is a long press on the Touch ID key, which reboots the computer after being held down for 6 seconds or so.
Previously open apps do re-open with the reboot, and apps such as Mail that save user input without explicit commands to do so seem to have done so (messages being composed for example). If I launch Activity Manager after rebooting, it typically displays “WindowServer” as the app using the most RAM.
Another clue I just noticed by launching Activity Monitor while the UI is functioning NORMALLY is that at the moment the largest memory hog is the website of a local TV station <>, which currently has NO open windows in Safari, the only currently running browser.
Does any of this sound familiar to other users? Should I try to contact the IT team at the local TV station? Right now Activity Monitor says it’s using more than 14 GB of RAM after opening its home page in Safari (it was at 8 GB with no windows open from its domain)!
Unfortunately, I didn’t save that screen grab, and after rebooting things don’t look so awful even after I open that web page intentionally, but clicking on the line in Activity Monitor that lists the task by the TV Station’s URL still suggests something amok with that website. The report doesn’t list solely memory being used by the website, but the percent consumption of CPU activity fluctuates wildly, from as little as 1% to as much as > 60%. It’s already listed as using 4.27 GB of RAM, but looking at those details suggests it’s not THAT extreme:
And, because I was unable to open Activity Monitor once the computer’s UI became unusable yesterday, I don’t REALLY know if something amok at the website in question had anything to do with that oddity..
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Re: A little too little knowledge can be dangerous (SMS scam barely avoided)
Safe enough to display and not launch or goto.
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Re: A little too little knowledge can be dangerous (SMS scam barely avoided)
I've searched Safari Settings unsuccessfully for it. ?Maybe it came over from a previous version.
I will recognize HTML in text and display below.
?
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Re: A little too little knowledge can be dangerous (SMS scam barely avoided)
My search lead to that it will preview it in Safari, but that doesn’t give a clue as to if it is safe.
Brent
On my iPhone Xr
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On Nov 16, 2024, at 13:59, jimrobertson via groups.io <jimrobertson@...> wrote:
?On Nov 16, 2024, at 12:17, Brent via groups.io <whodo678@...> wrote:
Where is this setting located?
I wondered the same thing, and got no hits by entering the term into the iOS Settings App search window or in a web search; what i did find primarily was a way to expand and abbreviated URL into the specific page actually being visited when using Google chrome as a browser, which is of course something very different.
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Re: A little too little knowledge can be dangerous (SMS scam barely avoided)
On Nov 16, 2024, at 12:17, Brent via groups.io <whodo678@...> wrote:
Where is this setting located?
I wondered the same thing, and got no hits by entering the term into the iOS Settings App search window or in a web search; what i did find primarily was a way to expand and abbreviated URL into the specific page actually being visited when using Google chrome as a browser, which is of course something very different.
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Re: A little too little knowledge can be dangerous (SMS scam barely avoided)
? Where is this setting located? And does it apply to a URL in a text?
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On Nov 16, 2024, at 06:05, Budd Turner via groups.io <n7eoj@...> wrote:
? FWIW: I have show URL enabled. I roll over the sender addy, for any suspicious or I don't recognize. That gets displayed at the bottom right of the window. ?
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Re: A little too little knowledge can be dangerous (SMS scam barely avoided)
FWIW: I have show URL enabled. I roll over the sender addy, for any suspicious or I don't recognize. That gets displayed at the bottom right of the window. ?
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Re: A little too little knowledge can be dangerous (SMS scam barely avoided)
No, Jim, we live in the same world, we just make different choices. Neither is better than the other, just our choice. I make the occasional online purchase, but then I don’t have as much disposable income as you.?
As someone else pointed out, you read the domain, inaccurately. That is why the scammer constructed it that way.Since I make fewer online purchases, it is easier to recognize, I am not expecting a package, and that triggers the suspicion.?
Also, I believe, that unless you filed a complaint with the USPS, they won’t email you, and they sure won’t text you. Just like the IRS will not call you, or the Sheriff’s office won’t call you to collect a fine.
Brent ?
On my Mac mini running 10.15.7?
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On Nov 14, 2024, at 9:49?PM, Brent via < whodo678@...> wrote:
I get these false delivery alerts all the time, but I place almost no orders that get delivered.?
I guess we live in different worlds. Almost every day there are packages at my door, delivered by FedEx or UPS, and, occasionally, by DHL. But you’re right, there were SO many red flags in that SMS.
I’m still at least 500 miles from the nearest Apple Retail Store. I bought my spouse her first “Apple Silicon” laptop early this week, late in the afternoon. Relatively early the very next day we were unpacking it. Even were I still living with a half dozen Apple Retail stores within 25 miles, doorstep delivery makes sense for so many people.
What I learned from this thread that I didn’t know before is that the source of an incoming or outgoing message is NOT defined by it having a recognized and legitimate domain name buried within it (in this instance, <>, so long as that was “overruled” by what followed a trailing “dash” character.
--?
Jim Robertson
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Re: small problem with new computer
Wow, time to review the shortcut list and learn a few new ones.
Thank you, Bev.
Brent ?
On my Mac mini running 10.15.7?
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On Nov 14, 2024, at 10:06?PM, Brent via <whodo678@...> wrote:
Since I don’t have that model keyboard or any device that has Touch ID, it was a WAG, a wild a?? guess. I thought that the button with the depression could perform other functions, but not sleep. It was more than had been suggested up to that point. I thought since it the new iMac had a M4 chip, it was a 2024 model, with macOS 15, so no optical drive and therefore no eject key.?
I’m surprised the OP could use a keyboard shortcut to put heralded ?Mac to sleep. It hasn’t been available from System 7 to Catalina, that I can tell, unless it was done somehow with a third party app or something like Hot Corners, but not a key combination.
A standard Apple Keyboard shortcut… Option–Command–Power button* or Option-Command-Media Eject: Put your Mac to sleep. * Does not apply to the Touch ID sensor. -- Bev in TX
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Re: small problem with new computer
On Nov 15, 2024, at 1:55?PM, Bev in TX via groups.io <countryone77@...> wrote:
On Nov 15, 2024, at 12:10?PM, Jeannie Girard via groups.io <photojeannie8@...> wrote:
My old computer running the intel chip allowed me to do the
keyboard short cut for sleep, and on line, it is still teh same
directions for the new macs. The short cut does put it to sleep,
but then you need to type in your Password when it wakes up
Yes. ?So does using hot corners to put the display to sleep.
As Jim already noted, you can use Touch ID so that you don’t have to type your password. ?If you haven’t already set that up see the following Apple Support article:
I didn’t think to ask, but were you using a password to login on your old Mac? -- Bev in TX
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Doing Get Info on an alias in Finder should show: Original: location-of-original-file
If you accidentally deleted the original, perhaps you can recover it from the Trash.
If the original resides on an external drive, perhaps that drive needs to be connected.
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On Nov 15, 2024, at 12:46?PM, Louise Stewart via groups.io <veggie236.art@...> wrote:
Now I’m getting this. What to do? On Nov 15, 2024, at 11:31?AM, Randy B. Singer via groups.io <randy@...> wrote:
On Nov 15, 2024, at 8:23 AM, Louise Stewart via groups.io <veggie236.art@...> wrote:
I’ve made a Pages doc and need to save it as a pdf and also as a Word doc. I’ve done this before but for reason, it doesn’t seem to be working. I opened the doc, went to File and then to Export. Then I chose pdf. When I searched for the doc as a pdf, nothing appeared. Same for when I saved it to Word. What am I doing wrong?
To get a PDF, try choosing File —> Print, and then clicking on the PDF button, and then Save To PDF.
--
Bev in TX
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Re: small problem with new computer
On Nov 15, 2024, at 12:10?PM, Jeannie Girard via groups.io <photojeannie8@...> wrote: My old computer running the intel chip allowed me to do the
keyboard short cut for sleep, and on line, it is still teh same
directions for the new macs. The short cut does put it to sleep,
but then you need to type in your Password when it wakes up
Yes. ?So does using hot corners to put the display to sleep.
As Jim already noted, you can use Touch ID so that you don’t have to type your password. ?If you haven’t already set that up see the following Apple Support article: -- Bev in TX
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Re: small problem with new computer
On Nov 15, 2024, at 12:08?PM, Jeannie Girard via groups.io <photojeannie8@...> wrote:
Bev, I reied following your excellent directionsBUT, it will not allow me to type in any short cut Did you move the cursor? If it’s hard to see, after you type Sleep, tab to the shortcut box. -- Bev in TX
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Re: small problem with new computer
Bev in TX via groups.io wrote: See the attached screenshots, which presume that you are at:
Apple > Settings > Keyboard > Keyboard Shortcuts
I didn’t see that Mail loaded lower resolution pictures, so here they are again…
Bev, I tried following your excellent directionsBUT, it will not allow me to type in any short cut
On the other hand, the instructions worked perfectly for me. Mac Studio M1 Max; macOS 15.2β
jimdoc@...
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Now I’m getting this. What to do?
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On Nov 15, 2024, at 11:31?AM, Randy B. Singer via groups.io <randy@...> wrote:
On Nov 15, 2024, at 8:23 AM, Louise Stewart via groups.io <veggie236.art@...> wrote:
I’ve made a Pages doc and need to save it as a pdf and also as a Word doc. I’ve done this before but for reason, it doesn’t seem to be working. I opened the doc, went to File and then to Export. Then I chose pdf. When I searched for the doc as a pdf, nothing appeared. Same for when I saved it to Word. What am I doing wrong?
To get a PDF, try choosing File —> Print, and then clicking on the PDF button, and then Save To PDF.
__________________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
Essential But Hard To Find Macintosh Software and Advice
__________________________________________________
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Brent
Jim Saklad
