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Re: Finder Not Responding
The real registered address for Etresoft Inc may be found here:-
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Oshawa is considered by some to be a suburb of Toronto!
As you will note, the company was incorporated in 2015, yet on JD’s LinkedIn profile it said that he’d started employment there in 2013.?His fellow company director, Teressa "Tess”?Pierce, also lied on her Linkedin profile (below)
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On 6 Dec 2023, at 16:04, Bayswater <Bayswater@...> wrote:
Box number in Toronto? ?From the site:
Etresoft, Inc.
21 Simcoe Street South
Oshawa Ontario L1H4G1
info@...
Re: error message that system has run out of application memory
Vincent, yes, if they have the part, they will offer a flat rate price for a “remove and replace” type repair. I believe the OP’s issue is her SSD needs to be replaced with a larger one. Only I believe her drive is not a unit, but chips soldered to the circuitboard. Apple doesn’t do soldering of components. They only ?replace discrete units, but they won’t replace a resistor on a circuitboard. That is why, to replace a bad port, they will replace a motherboard at several hundred dollars.?
There were warnings, there was no upgrade path.
It is possible she can but a motherboard with a larger Flash Drive, from a company like IFixIt, but if used, in what condition. She’d be better off with a new external drive.?
But again, I don’t have the specific knowledge.?
My early 2008 MBP, Apple considers as obsolete. I recently scheduled a Genius Bar appointment. It has what I suspected were hardware and software issues. I could not get it to go into Safe Mode or Diagnostic Mode. They used to have an external drive that held the various diagnostic programs. They have moved them to a server, only they apparently removed the diagnostics from the server in the store and online for obsolete devices. That apparently why I could not start onto those modes.?
I asked If I could get the installers for 10.8 to 10.11, to upgrade it to the highest OS it could run. They have been removed from the servers, too. I was told to try and find someone on line, like on ebay to buy it from. ?
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On Dec 6, 2023, at 10:36, Vince Winterling <vincentwinterling@...> wrote:
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Some models have replacement chances. Regarding your comment that Apple has no interest in a vintage machine, I recently had the battery repair which includes a new top case for a late 2013 MBPr
which I believe now is classified as obsolete. The issue as it was explained to me was availability of parts. If they have the part or can get it, they will repair it. For $199, it’s a bargain.
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Vincent Winterling
Vineland, NJ
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Sew, I don’t mean to rain on your parade, but the. SSD is storage, not memory. It is the drive. Apple considers your 2017 MBP as vintage and won’t work on it.?
Macs will use some of the drive as temporary memory. My guess is that you need 1TB (terra byte)or more of SSD. Since Apple is calling it Flash Drive, it might be soldered to the motherboard and not upgradeable.
An external drive, SSD or HDD, might be an answer. I don’t have the knowledge to answer that correctly, only enough to say, find someone who does.?
On Dec 6, 2023, at 04:03, Sew Walker <sewnyes@...> wrote:
?thanks everyone. I appreciate all your help
I plan to take this laptop to the Apple Store to have them add memory as it does not look like something I could attemt myself
I have printed all your replies and am saving them to use as a reference?
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Re: error message that system has run out of application memory
Some models have replacement chances. Regarding your comment that Apple has no interest in a vintage machine, I recently had the battery repair which includes a new top case for a late 2013 MBPr
which I believe now is classified as obsolete. The issue as it was explained to me was availability of parts. If they have the part or can get it, they will repair it. For $199, it’s a bargain.
?
--?
Vincent Winterling
Vineland, NJ
?
?
Sew, I don’t mean to rain on your parade, but the. SSD is storage, not memory. It is the drive. Apple considers your 2017 MBP as vintage and won’t work on it.?
Macs will use some of the drive as temporary memory. My guess is that you need 1TB (terra byte)or more of SSD. Since Apple is calling it Flash Drive, it might be soldered to the motherboard and not upgradeable.
An external drive, SSD or HDD, might be an answer. I don’t have the knowledge to answer that correctly, only enough to say, find someone who does.?
On Dec 6, 2023, at 04:03, Sew Walker <sewnyes@...> wrote:
?thanks everyone. I appreciate all your help
I plan to take this laptop to the Apple Store to have them add memory as it does not look like something I could attemt myself
I have printed all your replies and am saving them to use as a reference?
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Re: error message that system has run out of application memory
Sew, I don’t mean to rain on your parade, but the. SSD is storage, not memory. It is the drive. Apple considers your 2017 MBP as vintage and won’t work on it.?
Macs will use some of the drive as temporary memory. My guess is that you need 1TB (terra byte)or more of SSD. Since Apple is calling it Flash Drive, it might be soldered to the motherboard and not upgradeable. An external drive, SSD or HDD, might be an answer. I don’t have the knowledge to answer that correctly, only enough to say, find someone who does.?
My MBP is an early 2008.
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On Dec 6, 2023, at 04:03, Sew Walker <sewnyes@...> wrote:
?thanks everyone. I appreciate all your help
I plan to take this laptop to the Apple Store to have them add memory as it does not look like something I could attemt myself
I have printed all your replies and am saving them to use as a reference?
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Re: Finder Not Responding
Box number in Toronto? ?From the site:
Etresoft, Inc.
21 Simcoe Street South
Oshawa Ontario L1H4G1
info@...
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Re: error message that system has run out of application memory
On Dec 5, 2023, at 6:41?PM, Randy B. Singer <randy@...> wrote:
SSD’s can’t be defragmented and one should never try, because defragmentation routines would damage an SSD. ?Defragmentation is only for rotating disk hard drives.
Your options now depend on whether or not Apple’s implementation of TRIM works on your SSD, and, if so, if TRIM is enabled.
You can find out from the manufacturer of your SSD if your model supports Apple’s implementation of TRIM. ?
You can find out if TRIM is enabled by:
Apple menu —> About This Mac —> System Report —> Hardware —> NVM Express or SATA/SATA Express —> scroll down until you find TRIM Support ?If it says “Yes" then TRIM is enabled.
Thanks for that nice summary. I’m hoping you can comment a bit more. My SuperDuper Clone resides on the Thunderbolt controller enabled 1 TB SSD stick from OWC. Here’s what System Report says about IT:
OWC Aura P12 1.0TB:
? Capacity: 960.2 GB (960,197,124,096 bytes)
? TRIM Support: Yes
? Model: OWC Aura P12 1.0TB
? Revision: ECFM12.2
? Serial Number: 1909200280821
? Link Width: x2
? Link Speed: 8.0 GT/s
? Detachable Drive: No
? BSD Name: disk4
? Partition Map Type: GPT (GUID Partition Table)
? Removable Media: No
? S.M.A.R.T. status: Verified
? Volumes:
EFI:
? Capacity: 314.6 MB (314,572,800 bytes)
? File System: MS-DOS FAT32
? BSD Name: disk4s1
? Content: EFI
? Volume UUID: E783267B-A4C3-3556-B751-DBED770EB996
Aura P12 MB Pro Clone-JSR - Data:
? Capacity: 959.88 GB (959,882,506,240 bytes)
? BSD Name: disk4s2
? Content: Apple_APFS
My questions relate to two items in that table, the first being? what is meant by “Detachable Drive”? (Would that related to a multi-disk caddy rather than something that can be plugged in and removed from one of the computer’s Thunderbolt port(s)
And the second: the same question as it relates to “Removable Media.”
Thanks so much,
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Re: error message that system has run out of application memory
I would make a clone using CCC or SD.
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Be sure to keep a copy of ALL your data before handing your computer over to Apple! I’ve found from experience that the Apple iCloud is a pretty safe place to keep things. ? I trust all goes well.
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Re: error message that system has run out of application memory
Be sure to keep a copy of ALL your data before handing your computer over to Apple! I’ve found from experience that the Apple iCloud is a pretty safe place to keep things. ? I trust all goes well.
Kind regards
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On 6 Dec 2023, at 12:03, Sew Walker <sewnyes@...> wrote:
thanks everyone. I appreciate all your help
I plan to take this laptop to the Apple Store to have them add memory as it does not look like something I could attemt myself
I have printed all your replies and am saving them to use as a reference?
|
Re: error message that system has run out of application memory
thanks everyone. I appreciate all your help
I plan to take this laptop to the Apple Store to have them add memory as it does not look like something I could attemt myself
I have printed all your replies and am saving them to use as a reference?
|
Re: error message that system has run out of application memory
On 6 Dec 2023, at 01:41, Randy B. Singer <randy@...> wrote:
Apple menu —> About This Mac —> System Report —> Hardware —> NVM Express or SATA/SATA Express —> scroll down until you find TRIM Support If it says “Yes" then TRIM is enabled.
If your SSD does not support TRIM, then it is basically forever going to be a noticably diminished performer. Erasing files and apps on an SSD does not actually erase the data from your SSD; it only sets the directory to indicate that those registers are available to be re-written. There are no utilities to actually erase data from an SSD on a Mac other than TRIM. An SSD that has been filled up will become slow as each write will require data to be moved elsewhere before new data can be written.
Lots of folks made the unfortunate choice of purchasing a Mac with a too small to begin with SSD back when SSD’s were an expensive option. These folks are all now in a bad position as their SSD’s are now more or less full, and running like garbage. If you have an SSD that came from Apple you can delete a bunch of stuff off of it and, if TRIM is enabled, things will get back to being pretty good. But if you have a third party SSD, or one that doesn’t support TRIM, you are SOL, and you need a new (larger) SSD. Yes, the OP’s MBP has an SSD (Mactracker says “flash storage”). Is it possible to replace/upgrade that, or is it “soldered in”? It’s a 2017 model. Otto
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Re: Finder Not Responding
I'll research the Microsoft Defender and Crowdstrike Falcon for any reported issues. Weird thing is none of the rest of my teammates are having the same issue. They did complain about Crowdstrike slowing their machine down but after a couple of days that went away. ?
I think in my company it's more about corporate security telling the IT folks that all computers independent of what OS they are running need to have certain software installed. They won't even let us upgrade to Sonoma until they've fully vetted it. They apparently do some type of OS verification before they let your Mac run on the network. My corporate security folks have swallowed the whole BS being pushed that your biggest threat comes from inside.?
On Tue, Dec 5, 2023 at 8:54?PM Randy B. Singer < randy@...> wrote:
> On Dec 5, 2023, at 11:41 AM, Gijzette <gsstrickland@...> wrote:
>
> the company has installed Microsoft Defender
Previous to this, I didn’t even know that there WAS a version of Microsoft Defender for the Macintosh.? You will have to research it on the Web to see if it might be the source of your problems.? (I’d guess that it likely is.? Several fully interactive AV products that are quick and dirty ports of Windows products cause nasty problems on Macs.)
This is the sort of problem that Mac users encounter when they have IS folks who don’t know s__t about the Macintosh.? They use solutions from companies that don’t understand the Macintosh, and end up crippling the machine.
> and? Crowdstrike Falcon.
...
> I did not turn off Crowdstrike Falcon as I can't use any URl without it. Including internal sites (I know, go figure). It literally checks all URLs to make sure they are safe and part of the companies allowed websites.
I’m not familiar with this product either.? And with good reason.? All Macintosh Web browsers have Google Safe Browsing built-in already. GSB already does the same job that CF appears to be for.?
Once again, you’d have to research if CF is a potential problem for users.
It’s a shame that your IT department doesn’t have sufficient experience with the Macintosh and they have hamstrung your Mac.
__________________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
Essential But Hard To Find Macintosh Software and Advice
__________________________________________________
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Re: Finder Not Responding
On Dec 5, 2023, at 11:41 AM, Gijzette <gsstrickland@...> wrote:
the company has installed Microsoft Defender Previous to this, I didn’t even know that there WAS a version of Microsoft Defender for the Macintosh. You will have to research it on the Web to see if it might be the source of your problems. (I’d guess that it likely is. Several fully interactive AV products that are quick and dirty ports of Windows products cause nasty problems on Macs.) This is the sort of problem that Mac users encounter when they have IS folks who don’t know s__t about the Macintosh. They use solutions from companies that don’t understand the Macintosh, and end up crippling the machine. and Crowdstrike Falcon. ... I did not turn off Crowdstrike Falcon as I can't use any URl without it. Including internal sites (I know, go figure). It literally checks all URLs to make sure they are safe and part of the companies allowed websites. I’m not familiar with this product either. And with good reason. All Macintosh Web browsers have Google Safe Browsing built-in already. GSB already does the same job that CF appears to be for. Once again, you’d have to research if CF is a potential problem for users. It’s a shame that your IT department doesn’t have sufficient experience with the Macintosh and they have hamstrung your Mac. __________________________________________________ Randy B. Singer Co-author of The Macintosh Bible (4th, 5th, and 6th editions) Essential But Hard To Find Macintosh Software and Advice __________________________________________________
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Re: error message that system has run out of application memory
On Dec 5, 2023, at 3:45 AM, Randy B. Singer <randy@...> wrote:
On Dec 4, 2023, at 9:41 AM, Sew Walker <sewnyes@...> wrote:
On storage I have used 104.28 of 121.02 GB Yes, that is over 85% full, as I suspected. You need to free up a bunch of space and defragment your hard drive…or get a bigger hard drive. Sorry, I’m now told that you have an SSD. Please disregard the above advice. SSD’s can’t be defragmented and one should never try, because defragmentation routines would damage an SSD. Defragmentation is only for rotating disk hard drives. Your options now depend on whether or not Apple’s implementation of TRIM works on your SSD, and, if so, if TRIM is enabled. You can find out from the manufacturer of your SSD if your model supports Apple’s implementation of TRIM. You can find out if TRIM is enabled by: Apple menu —> About This Mac —> System Report —> Hardware —> NVM Express or SATA/SATA Express —> scroll down until you find TRIM Support If it says “Yes" then TRIM is enabled. If your SSD does not support TRIM, then it is basically forever going to be a noticably diminished performer. Erasing files and apps on an SSD does not actually erase the data from your SSD; it only sets the directory to indicate that those registers are available to be re-written. There are no utilities to actually erase data from an SSD on a Mac other than TRIM. An SSD that has been filled up will become slow as each write will require data to be moved elsewhere before new data can be written. Lots of folks made the unfortunate choice of purchasing a Mac with a too small to begin with SSD back when SSD’s were an expensive option. These folks are all now in a bad position as their SSD’s are now more or less full, and running like garbage. If you have an SSD that came from Apple you can delete a bunch of stuff off of it and, if TRIM is enabled, things will get back to being pretty good. But if you have a third party SSD, or one that doesn’t support TRIM, you are SOL, and you need a new (larger) SSD. __________________________________________________ Randy B. Singer Co-author of The Macintosh Bible (4th, 5th, and 6th editions) Essential But Hard To Find Macintosh Software and Advice __________________________________________________
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Re: Finder Not Responding
Thank you, Vincent
In this thread?
‘Kilted Tim’ advised that EtreCheck had been removed from the relative safety of the Apple App Store.
Can you confirm the reason for the removal? Maybe you could post in the ASC forum and ask if you don’t know?
If you do, please provide a link, here, to your enquiry. Thank you.
David
On 5 Dec 2023, at 14:41, Vince Winterling <vincentwinterling@...> wrote:
David – EtreCheck is a well-established website for helping determine what may be wrong with your mac. ?
? ? ? Hi Gijzette May I ask what possessed you to use software from an unknown source to check your computer? Etresoft is based at a Box Number in Toronto - do you?really?trust that? ? Good luck with sorting out your problem.
<snip>
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Here’s where I can find mine on my iMac running macOS Ventura
Perhaps that will help you!
Good luck! ?
David
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On 5 Dec 2023, at 16:20, swarfmaster <fosterjp@...> wrote:
Is there any way I can get a printout of the passwords I have on my Mac. ?Mine are a mess and I really need to tidy them up.
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Where are they now?
?
Vineland, NJ
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Is there any way I can get a printout of the passwords I have on my Mac. ?Mine are a mess and I really need to tidy them up.
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Re: Finder Not Responding
John Daniel is not honest and true!
He has been caught napping in this recent thread, as you can read for yourself:- ?
The thread has been ‘manipulated’ by someone - the ‘Hosts’, possibly.
I do believe you have a persona on LinkedIn, as do I.?
Do you still see John Daniel on LinkedIn? I suspect not!
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On 5 Dec 2023, at 14:23, Randy B. Singer <randy@...> wrote:
On Dec 5, 2023, at 5:26 AM, David G Brooks via groups.io <davidandtrishab@...> wrote:
May I ask what possessed you to use software from an unknown source to check your computer?
Etresoft is based at a Box Number in Toronto - do you really trust that?
https://developer.apple.com/forums/thread/687438
Etresoft has been around for years now, and their software is often recommended by Macintosh users to help other Macintosh users troubleshoot problems. To the best of my knowledge, there have been no reports of any nefarious activity by Etresoft as a company, or through their software. https://www.etresoft.com/index.html Do you have any concrete knowledge that Etresoft is not to be trusted, David? Just about all legitimate applications in the Macintosh world are perfectly safe. ?The very rare exception, ironically, is that there are a few anti-virus products that either carry adware, or even malware. ?One does have to be careful WHERE one gets their software from, though. ?Aggregated software download sites, illegal file sharing networks, and pop-ups on random Web sites that offer “plug-ins" have been known to spread Trojans, rather than legitimate software. ?It’s best to download your software from developer’s Web sites or from the Apple Store. __________________________________________________ Randy B. Singer Co-author of The Macintosh Bible (4th, 5th, and 6th editions) Essential But Hard To Find Macintosh Software and Advice http://www.macattorney.com/welcome.html __________________________________________________
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Re: Finder Not Responding
Hi Randy,
Sophos is not installed. Instead the company has installed Microsoft Defender and ?Crowdstrike Falcon. I can uninstall but as soon as my machine is audited, which is done weekly using CyberArk it will automatically be repushed?to my Mac. I have gone into login item and turned off Microsoft Defender. After a reboot I do not see it running in Activity Monitor. I did not turn off Crowdstrike Falcon as I can't use any URl without it. Including internal sites (I know, go figure). It literally checks all URLs to make sure they are safe and part of the companies allowed websites.?
On Tue, Dec 5, 2023 at 7:01?AM Randy B. Singer < randy@...> wrote:
Does the machine, by any chance, have Sophos anti-virus installed?? If so, then that’s almost certainly the problem.
Here is how to uninstall Sophos:
If you don’t have Sophos installed, but you have some other fully interactive anti-virus software installed, that is very likely to be the source of your problem.
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Re: error message that system has run out of application memory
I believe it was determined that the OP, Sew, has a 128 GB SSD, and that you would recommend a different fix for a SSD, other than defragging.
Brent
On my iPhone Xr
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On Dec 5, 2023, at 03:46, Randy B. Singer <randy@...> wrote:
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On Dec 4, 2023, at 9:41 AM, Sew Walker <sewnyes@...> wrote:
On storage I have used 104.28 of 121.02 GB Yes, that is over 85% full, as I suspected. You need to free up a bunch of space and defragment your hard drive…or get a bigger hard drive.
I do not know if I have a SDD (not sure what it is). Hound I know if have a SDD? Go into the Apple menu and choose: About This Mac
Choose System Report
Next to Hardware click on the disclose triangle
Choose Storage
Under Medium Type it will tell you what sort of drive you have (rotating disk hard drive or SSD)
(The above may vary a bit depending on what version of the Mac OS you are running.)
__________________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
Essential But Hard To Find Macintosh Software and Advice
__________________________________________________
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Is there any way I can get a printout of the passwords I have on my Mac. ?Mine are a mess and I really need to tidy them up.
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David G Brooks
Brent