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Moderated I try to fix a JAWS problem and Narrator goes berserk


 

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Hi.

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Ever since I lost my Dectalk Express, I¡¯ve used different JAWS voices and voice rates, depending on whether I¡¯m in the JAWS cursor, PC cursor, etc., to address my different reading needs. JAWS apparently doesn¡¯t like dispensing favors to more than one voice and voice rate at a time, and so eventually I need to unload and reload it. Sometimes I can¡¯t get it speaking again, so I bring up Narrator. Here¡¯s the problem I hope someone here can help with.

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In these situations, Narrator doesn¡¯t act normally. For example, I¡¯ll be on the desktop and I¡¯ll press alt-F4 to initiate a PC restart. Narrator announces it doesn¡¯t recognize the keystroke. I need to do a series of workarounds to get the restart process begun.

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The worst problem is that if I land on my Outlook folder in these circumstances, Narrator starts reading each message over and over. Nothing I do can stop it except pushing the Physical shutdown button on the PC.

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I imagine calling Vispero and being told to call Microsoft, then calling Microsoft and being told to call Vispero. So before setting off on that merry-go-round, I¡¯m hoping someone here has a suggestion or two.

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Thanks.

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