¿ªÔÆÌåÓýDear deidre , ? My name is Robert Toro, and I have been using computers since 1984.? I have troubleshooting experience for the same period of time.? I suggest re-installing jaws, if you are not able to resolve the issue from the system tray.? The program should give you 3 options, add on, repair, and re-install. ? I hope this will resolve your issue. ? Sincerely ? Robert Toro ? From: [email protected] <[email protected]> On Behalf Of deidre muccio
Sent: Friday, April 7, 2023 4:25 PM To: [email protected] Subject: Re: [jawslite] lost my desktop icon and hot key ? Don I did that immediately. Not there. Drop me a? line at deidreandlouise@.... ? From: [email protected] [mailto:[email protected]] On Behalf Of deidre muccio ? Hello all I¡¯m using a home edition 2021.2_ version of JFW with Windows 10 on a laptop. I can¡¯t get into the Jaws window anymore but can see it in the system tray. ?????????????? Something went terribly off when I let someone turn jaws off and manipulate my computer without speech. I could not monitor what she was doing. From that day on, Jaws will no longer load up with a hot key or by my going to the desktop, hitting the letter J and having it load up again. Both the icon and hot key are gone. The only way to get the computer to load jaws is if I turn the computer off then back on in which case Jaws automatically loads. Without being able to get into a Jaws window, like I used to be able to, I do not know how to create another icon and hot key.? What else could be wrong here? The only thing I question is in system tray, it says to run Jaws from the system tray, but I don¡¯t know if that has anything to do with the issue. ?????????????? as a last resort, I still ?let someone turn Jaws off if a part of a screen is not accessible. Then I have to go through the whole riga ma role with shutting down the computer then starting again to get Jaws to load up. Also, people use my computer differently than I do, and inadvertently, things disappear or I¡¯m stuck in search or something else. Do any of you have obvious? solutions that come to mind? |