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Mural problem


 

Hello everyone,

I usually use Miro, but thought I would use Mural with a group this week. I prepped for hours, watched videos, read all your thoughtful comments, BUT I still had a very aggravating situation whereby I could not get to the corners of my Mural Board, the view would stop and no matter how much zooming in and out, I could not see nor show others (shared screen in Zoom) some of the items on the boundaries. I had put them there so I could at one point get to them, but it was annoying in real time to not be able to show the whole screen or to be able to get into the edges of the Mural board. Does anyone have a quick tip or link to a video that can help? I would ilke to use it again tomorrow as we have done a lot of good work in there, but this lack of functionality is problematic. Thanks so much!?


 

i had intermittent mural bugs (ie
) resolved by refreshing the browser. did you try that?

On Mon, Feb 22, 2021 at 7:51 PM Gillian Martin Mehers <gillian@...> wrote:
Hello everyone,

I usually use Miro, but thought I would use Mural with a group this week. I prepped for hours, watched videos, read all your thoughtful comments, BUT I still had a very aggravating situation whereby I could not get to the corners of my Mural Board, the view would stop and no matter how much zooming in and out, I could not see nor show others (shared screen in Zoom) some of the items on the boundaries. I had put them there so I could at one point get to them, but it was annoying in real time to not be able to show the whole screen or to be able to get into the edges of the Mural board. Does anyone have a quick tip or link to a video that can help? I would ilke to use it again tomorrow as we have done a lot of good work in there, but this lack of functionality is problematic. Thanks so much!?

--


Work
Blog?
Agile Retrospectives Podcast?


 

When I've had this problem, I realized that the areas/elements I had created had gotten moved off the edges of the actual mural canvas. I extended the size of my mural board so that the elements I wanted to show were inside the boundaries of teh mural board and all was fixed.? That's hard to see if you have colored your mural board with a full size image or other colored element, so you'd have to move that out of the way to get to the very bottom mural board layer to see if the elements you want to show are inside or outside that boundary.

Linda


 

Thanks so much, Linda, and for others who reached out (Michael!) to help me in crunch time with Mural. People who tried to help me have also been perplexed by what happened, and it seems that indeed the elements were too big for the Board. I think what I did (in error) was that when I pulled a post-it note over to the board it was very small, too small to see and read what was being written on it. My response was to make the post-it larger on my screen INSTEAD of zooming in. That was my mistake (I think).? That doesn't exactly explain why I could see my whole Mural board when I built it initially but, by the end of my working with it, I couldn't see the whole board anymore, nor could I zoom it smaller than 38% on my side (Michael could zoom his view to 28%, no idea why). I will try it again and see if it happens again. If so, I might go back to Miro!?


 

Thanks Enrico!