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Re: The New/Old Blend: Synchronous and Asynchronous #facilitation #meetingdesign


 

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Hello!
Nancy, thank you for sharing your late night ponderings! ?I too have a three day and one day in- person workshops that I¡¯m trying to take online and the points about?asynchronous participation are well taken. By chance my FOUR hour planned zoom meeting yesterday was shortened by children clamoring for attention , thank goodness, and was an opportunity to ask participants to go into the Mural we were working on and add their own comments. A few people did, and I¡¯m going to push them to do more over the next couple days as it was very useful in our sense making process.?

?If anyone doesn¡¯t know Mural it¡¯s a great resource?or visual collaboration -? ?I have a facilitators account, which among other things means that client support is super responsive.. ??(Didn¡¯t t cost anything extra, I just needed to show I worked with clients and facilitate)

Hildy¡¯s response here below really resonated with me. ?A few folks have approached me from the foundations I work with ?because I apparently can teach them how to use the ¡°magical¡± tools, Zoom, Mural etc. What I¡¯ve found is that this moment is giving us an entry point into deeper discussions around the purpose of the meeting, what people are hoping to accomplish, participation and inclusion, how to build online collaboration, issues of trust, ownership etc. ?and situating these conversations in the context of transformative change. ?I¡¯m finding it quite exciting!

Catherine



Catherine Borgman-Arboleda
Learning & Evaluation Consultant
Action Evaluation Collaborative
Mobile MX: +52 1?(999) 268-9045
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On Mar 19, 2020, at 9:30 AM, Hildy Gottlieb <Hildy@...> wrote:

Hello everyone,
I've been watching from the sidelines, absorbing and enjoying this journey.

In answer to the question you posed, Nancy, I can share our experience at Creating the Future, when we decided to shift our in-person immersion courses (5 very intense, consecutive in-person days) to an online experience. We had several purposes in doing so, including the ability to reach more people with our mission (teaching how ordinary people can create systems change), as well as the fact that our course content had become too large to absorb in those 5 days (folks began talking about it as drinking from a fire hose).

For us the answer was to change the questions we were asking. Instead of asking, "What will it take to move this class online?" we instead went back to the beginning, asking, "What do we want this class to accomplish? What needs to be in place for students to accomplish that?" From there, it was easy to then answer, "What can we create online that will help students experience that?"

These questions, rooted in Catalytic Thinking, guide all our work at Creating the Future, so it was a simple exercise for us. And it shifted everything. What had been a single way-too-intense, 5-day class became a YEAR's worth of online classes. We slowed the pace. We increased the facilitation and participation. ALL content was provided beforehand (flipped classroom) and ALL online time together was interaction.

In addition to accomplishing all our goals in moving online, we learned that people who only meet online can absolutely form community just as quickly as if they had met in person. And importantly, that our success started not by asking about converting to online (reacting to the current situation), but just the opposite - starting from scratch with the purpose of the gathering, and creating the conditions for each participant to accomplish that purpose (using the current situation to create the future).

I hope this is clear. Been feverishly writing these days, to help folks understand the brain science behind the feelings of being blindsided / shell-shocked that we're all experiencing (link is here if it would help anyone in this group ). And so my mind is elsewhere. Please let me know if there are questions.

Hildy

Hildy Gottlieb (she/her/hers)
Creating the Future
Change the Questions, Change the World!

1-520-349-7061 cell
* Creating the Future is a 501(c)(3) tax exempt organization


On 3/19/2020 6:48 AM, Nancy White wrote:

This post is part "thinking out loud" and part action/question. So if you are interested in both, please read till the end.

One of the things that is showing up for me is people writing/calling/texting asking "how do I convert this F2F meeting to online?" (More on that in a separate message.)?

Well, last night I made the mistake of looking at FB before bed so I slept very poorly AND I had a lot of ideas swirling around in my head. One was a flashback of the online events many of us designed and hosted back in the "olden days" when most online events were primarily text based and asynchronous. There would be discussion threads rolled out over a period of days and people would generally have a 24-48 time period to read, post, and respond to others before we moved on to the next "agenda item." When we got really fancy we would add periodic telephone conference calls (yes, telephone!) and things really broke open when we could start to embed media like visuals, audio and video.?

The ideas behind this work was that we could include many more people than could fly to a meeting, and when we had to support access to local connectivity, it was very often FAR FAR FAR more economical than bringing people to a physical gathering. While those who were used to F2F meetings pooh-poohed us, those who never got to go to those meetings were deeply engaged, appreciative and brilliant contributors.?

Arrival to March 19 (it is March 19th, isn't it? How many days have we been quarantined in each of our corners of the world??) After 10-14 days of super intense Zoom meetings, my brain and body was not happy. The intensity (yes, of course, jacked up by the pandemic) was showing on our faces as we stared into our cameras, still wearing the same sweatshirt from ... how many days ago?

It hit me, we DO HAVE the ability to use asynchronous tools with our lovely synchronous tools. Many of us do it every day (yes, email, basecamp, trello, teams, slack) but those uses have been for tasking, small message exchange, and not really deeper conversation. (Yes, JonL - the ?conversation!) Set up a discussion board, parse out the things that can go slower, that don't need video, that focus on information exchange or slower, calmer (and deeper) conversations. Let people figure out how to take care of the kids and work by making some of the meeting time a slower, asynchronous time.?

Today I have two calls about meeting design and I wondered, how would I convert those meetings? What are some of those great approaches and techniques that worked so well 15-20 years ago??

So what I'd love to discuss - yes asynchronously for now on this email list - is our ideas for rethinking F2F longer form meetings (3 day strategic planning, 2 day training, 5 day intense team consultation) into synch/asynch online meetings. How do we rethink of time (believe me, we aren't going to sustain all day online meetings and raise the kids etc, folks. Get real quick!) What rhythm works well? How does this enhance cross time zone work.?

I have a lot of ideas, but they are all a-jumble. Please join in this thread and think with me. I'd like to bring together our best thinking over 3-5 days and then write it up (we can do that collaboratively too if folks are interested.)

AND THEN, I propose we do a series of redesign-shops where one org brings their old meeting agenda, and we offer redesign ideas. What do you think?

Chime in!



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