years ago when I had a computer store I contacted Sony corporate re repairs on
a monitor that had been sent in for repairs over 6 months before. I asked them
to return the unit unrepaired so I could place it in my store window with a sign
telling why I couldnt in all conscience sell Sony monitors anymore. My customer
had a free upgrade to a bigger better monitor within a week.
Some companies just build stuff. A friend of mine who had toured Sony in Japan
said if a board failed they didnt repair it - they crushed it. They dont even
repair their own stuff they just build another. Our throwaway society
Kirk
________________________________
From: Mark Tolleson <mark1200sportyrider@...>
To: "Electronics_101@..." <Electronics_101@...>
Sent: Thu, January 27, 2011 6:30:07 AM
Subject: Re: [Electronics_101] Sony replacement parts
?
Just curious, did you unload all your discs before taking it in? Did you save
all your disc packaging?
Mark
Sent from my iPhone.
On Jan 27, 2011, at 1:42 AM, "Randy" <solargasfarts@...> wrote:
I have a Sony 400 disc DVD changer model DVP-CX995V. My repair man says it
needs the laser assembly and it has now been at his shop for over eight months.
He is not a ripoff guy, he used to live in my apartment building and was friends
with everyone and his shop is in good standing with the Better Business Bureau.
His parts supplier did verify receiving his parts request, so, I am wondering if
anyone can shed some light as to why it is taking so long to get the Sony part
that he needs.
Thanks.
Randy
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