All right, thank you. ?I guess I didn¡¯t notice the number earlier, so I¡¯ll try calling later on today.
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On Sep 10, 2024, at 11:52?PM, joseph hudson <jhud7789@...> wrote:
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I would put something into customer service that way that they could put a note on your account. That's what I would do. By using that phone number I sent you.
On Sep 10, 2024, at 8:02?PM, Jeff Kenyon <jkenyon7@...> wrote:
Not a problem, he got his 1* rating and a bad report.? I just am not sure how to address these concerns with Lyft about non-English speaking drivers without sounding racist???
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Hi Jeff, I'm so sorry that you had these experiences. I was without my computer when you sent this message. So I was not trying to avoid answering this. But it was just almost commission
to try to keep up with everything on my phone throughout the day, but I've got my computer back. I can give you this phone number it's supposed to be used to talk to them about payments but maybe you can get somebody to talk to you about the issues that you're
having with English speaking drivers. It is 1844 493 9881. I hope this helps..
On Sep 2, 2024, at 7:12
?PM, Jeff Kenyon <
jkenyon7@...>
wrote:
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Hi all, this afternoon it happened again.? I went out to grab a bight to eat at a popular restaurant in Rochester and took Lyft.? Since the name sounded foreign, and this place isn¡¯t
a place that I go to regularly I fired up Goodmaps.? When the driver first got there he was easy enough to understand, but when we got to the destination I asked him where the entrance was to the restaurant.? When he responded he thought I was looking for
a ¡°store¡± when I had said ¡°door.¡±? I got impatient and when I finally left the Lyft and asked someone for help, I was a block or so away from the restaurant.? Needless to say, he earned himself a 1* rating with a nasty note to Lyft.? With this topic having
come up recently, has anyone been able to bring this as a concern to Lyft, and if so how have you been able to do it?
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