开云体育

On Monday, July 1, 2024, 9:33 PM, Dave Moss <davemoss@...> wrote:

I, of course, went a different route.? I went with Kenwood—where the knobs don’t crack.?? ?

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But seriously, that’s darned good customer service.?

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UW

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From: [email protected] <[email protected]> On Behalf Of Tim
Sent: Monday, July 1, 2024 6:29 PM
To: [email protected]
Subject: Re: [N4N-Field-Day] why Elecraft?

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That IS a great testament for Elecraft!

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Tim

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On Mon, Jul 1, 2024 at 5:35?PM Jeff Otterson n1kdo via <jeffrey=[email protected]> wrote:

Howdy,

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If you recall, during Field Day setup I noticed that one of the filter knobs on my K3 had cracked.? I glued it, and we used the radio for field day.

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I sent an email to K3 support and told them the knob cracked and I needed another.? Their response was:

"A knob set is on its way.

Thanks for choosing?Elecraft."

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They sent me all four of the knobs for free.? For a radio I bought in 2010. Customer for life.?

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Jeff n1kdo

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