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Hi All, I have been using the New Outlook for a few days now, but I can’t add my gmail.com account, but I can add my outlook.com account ok. Kind regards Owen Palamountain

What follows can be downloaded: Simple Ways to Recognize Scam Email Messages.docx While definitely not M365 or Office related, I have recently had a client almost fall for a scam email, and she had recalled this advice I'd given her in the past, so I thought it bore sharing here. Simple Ways to Recognize Scam Email Messages 1. First and foremost, does the email address the message is from match where it claims to be coming from? If you receive a message claiming to be from Amazon, then the from address will contain “amazon.com” after the at sign, somewhere. From Microsoft it will contain “microsoft.com.” The general principle applies that any email message from any major company will contain its domain name after the at sign. This is by far and away the easiest way to recognize a scam message. If a message is made to look like it’s from Citibank, but the return address is something like edna.kornblatt@..., you can be absolutely sure it’s not from Citibank. If a message originates from anywhere other than the domain name you’d expect for where it claims to be coming from, it is a scam! Just delete it and forget it. 2. If the email has one or more of the following characteristics: a) A generic greeting or your name is misspelled in the greeting b) Has incorrect logos or a logo (or any other thing) that “seems off” c) Contains obvious spelling and/or grammatical errors d) Contains links to websites you don’t recognize or if it has hyperlinks, e.g. Citibank, where the URL itself points to a completely different site. (Note how the one I created points to the main site for Citibank, Credit Cards, Banking, Mortgage, Personal Loans | Citi.com). e) Includes attachments, particularly ZIP files, and asks you to download and unzip them Messages with any one of the above are virtually certain to be scam messages. NEVER click on the links they contain or download the attachments. Delete them and forget them. 3. Does the message try to prod you into immediate action, claiming any sort of urgency? For example, is there a claim that if you don’t respond that law enforcement will become involved or that a relative is in trouble or something similar? Messages that try to scare you into acting without thinking are scams. Delete them and forget them. 4. Does the message offer something that seems “too good to be true,” e.g. money in exchange for a favor (like allowing cash to be deposited to your bank account), that you’ve won a lottery you never entered, or offer a job with an unbelievable rate of pay for the work? Messages that seem “too good to be true” are scams. Delete them and forget them. 5. Does the message try to get you to provide personal, credit card or account information via email, text or phone? [Even if it appears to be from a legitimate company you do business with.] Messages that attempt to get you to reveal personal and financial information are scams. Delete them and forget them. If you really want to put your mind at ease if you believe one might be real, the way to verify that is to log in to the account the message appears to be from by hand. So, if the message appears to be from your credit card account holder, open your web browser and enter the web address for that company by hand (or from your personal bookmarks), and log in. If the message is legitimate, the same message will appear in your account message center. If there is no corresponding message in your account message center, then congratulations, you’ve successfully avoided falling for a scam! -- Brian · ♂? · ???? · Virginia, USA - Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0) It is much easier to be critical than to be correct. ~ Benjamin Disraeli, 1804-1881

How do I switch between views (daily, weekly, monthly) in Outlook? Someone sent a message out on this recently but I can’t find it. Thanks John

I did a Jaws search for the word Contacts on the main standard Gmail web page hoping to find the label/folder of Contacts, but to no avail. Assistance appreciated very much. Don

Hi All, I have a customer using Exchange and today somehow, her Contacts view got all messed up. Usually, she can hit control 3 to go into Contacts, and if she wants a contact whose last name begins with l, she just hits the letter l and it jumps to the first name whose last name begins with l. If she types a few letters, it finds the exact name I think. Anyway, I have no idea what view she needs or how the heck to get there to restore her functionality. I would welcome any wisdom. Much thanks. Don

I know there’s a simple command to create a heading in a Word document but I don’t remember it. Can anyone help? Thanks John

Given that some webinars are better than others, without regard of who sponsored them, I'd love to hear feedback from those who did attend as to whether they felt the information presented was worth the time and whether they think that others might benefit from the recording. -- Brian · ♂? · ???? · Virginia, USA - Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0) It is much easier to be critical than to be correct. ~ Benjamin Disraeli, 1804-1881

Hi. Using the new outlook with jaws. And now have to right arrow to the other tab in my in box to get to the rest of the messages. Is there a setting to then have all the messages in my in box. Also is there an easy way to move messages to folders or have rules. Shift control b does not work and then moving to messages and the move option. Does not show me all the folders. Any help. marvin.

Hey folks, I saw a few posts on this list about the webinar that took place a few days ago for using Jaws with the new Outlook. I have enclosed a download link below if you’d like a copy of it. I liked the information presented and it was a good introduction. They talked about doing more on the topic down the road too. I’ll keep this link active until the end of March so please grab a copy. Cheers! https://www.dropbox.com/scl/fi/v5jqulquo52dmoam8ayrg/Freedom-Scientific-Training-Podcast-An-Introduction-to-the-New-Outlook-with-JAWS.mp3?rlkey=b9kqjro4zosu6nxb9wywmsdff&dl=1 -------------------------- “For to us a child is born, to us a son is given; and the government will be upon his shoulder, and his name will be called Wonderful Counselor, Mighty God, Everlasting Father, Prince of Peace.” Isaiah 9:6-7 Thanks in advance. God bless, Roger Khouri

Just a query regarding why some emails with a subject line end up in junk. Yes, I know you can set up rules but a lot of Brian V’s emails are ending up in my junk folder even though he is replying to an email I sent him or replying to an email with the subject “threads.” So if “threads” is an ok subject line does it end up in junk because of some other wording in the email? There has never been anything spammy in the junk emails I receive from this group. And as far as the ignore conversation thread commands goes Brian is totally correct. It states “press control and delete then space bar and the thread will go to the deleted folder.” I got pretty happy about that as I am not good with remembering complicated keystroke sequences. So if instructions are offered in a particular programme it would be great if they worked. Not having a hissy fit just making a comment. Lana

The following remedy applies to M365 Outlook Classic Desktop app although I would expect it works also for any other outlook Classic version. Copilot is the Doctor of Medicine in this case. In the M365 Outlook Classic Desktop app, you can use the "Ignore" feature to automatically delete all incoming messages related to a specific thread or conversation. Here's how you can do it: Select the Conversation: Click on any message in the conversation you want to ignore. Ignore the Conversation: Go to the "Home" tab, and in the "Delete" group, click "Ignore". A dialog box will appear asking you to confirm that you want to ignore the conversation. Confirm: Click "Ignore Conversation". This will move the entire conversation, including future messages, to the "Deleted Items" folder. This feature is handy for avoiding unwanted threads without having to manually delete each message End of Copilot’s response. Now I noticed that in my case there is no delete group under the Home upper menu, so if this is also your case, you can just use the shortcut key control plus delete when you are in the list of messages that belong to that tedious thread you want to avoid. A dialogue will immediately pop up asking you for confirmation. You can also reach the ignore option by bringing up the context menu. Salute! Cheers, Leo Bado. "Beware of he who would deny you access to information, for in his heart he dreams himself your master." Pravin Lal.

Is there a way to delete a thread? When I wake in the morning and I have fifty emails overnight and I see a topic I am not interested in I would like to be able to delete the whole or part of the thread. By that I may read one or two emails in the topic and not want to read the rest. I went to the instructions and saw where you could mute a topic but I am guessing that’s while the thread is active and so once you enact this feature you will receive no more on that topic.. Thanks Lana

Hi friends, Just thought i would report back, just trying out the new Microsoft Outlook and it looks a lot less tricky than I thought. Lots of the keyboard commands still work and it looks like there are different views, one is the web view and the other is the Outlook view which allows you to move up and down your messages in the inbox etc, open and reply to things, move in to folders etc. It is far more useable than I initially thought to be honest.

Do you need tips and keyboard commands for navigating messages and meetings in the New Outlook with JAWS? Join us for a live webinar, “An Introduction to the New Outlook with JAWS.” What We’ll Cover We’ll provide an overview of the new Out… Read on blog or Reader Freedom Scientific Blog Read on blog or ReaderJoin Us for An Introduction to the New Outlook with JAWS By Elizabeth Whitaker on February 18, 2025 Do you need tips and keyboard commands for navigating messages and meetings in the New Outlook with JAWS? Join us for a live webinar, “An Introduction to the New Outlook with JAWS.”What We’ll Cover We’ll provide an overview of the new Outlook interface, discuss important settings that improve the navigation process, plus show you how to: · Set the Ribbon options to classic · Turn off the Reading Pane and Conversation View for easier navigation · Access folders, plus read, compose, and reply to messages · Create and manage folders · Navigate the calendar, plus schedule and join meetings Register for this webinar to increase your proficiency with the new Outlook and JAWS. ACVREP credits will be available for those who attend the live webinar. Can’t attend? We archive all webinars on our Webinars on Demand page. Have questions? Send an email to training@.... Comment Freedom Scientific Blog ? 2025. Manage your email settings or unsubscribe. Get the Jetpack app Subscribe, bookmark, and get real?time notifications - all from one app! Automattic, Inc. 60 29th St. #343, San Francisco, CA 94110

Hello, Let me start by telling you all that I am a new user to outlook and Windows ten. Up until a few months ago I was still using XP With Outlook Express. The ribbon menus are still giving me fits, but I am finding things out slowly. I am running Windows ten and Jaws 25 and office 19. If you need to know the build of Windows, someone will have to tell me how to find it. Anyway, my question to you is, how do you sort by conversation or thread in Outlook? Sometimes I receive many messages with the same subject and rather than deleting them one at a time, I’d rather dele them as a group to save time. Sorting by subject isn’t what I am looking for. I hope there is a quick way to change this because I would be changing this on and off regularly. Thanks much for any help with this. Kay Malmquist Kay.malmquist@...

I am sorry to bother you all this morning, but when I opened Outlook this morning, in my inbox it said table view. I have know idea how this might have happened, so if someone could tell me how to get back in to list view, this would be super. Sure enough, the messages are in columns and not one long list. Thanks for any help. Kay Malmquist Kay.malmquist@...

Thanks. Don

Hi friends, running Microsoft Windows 11, Microsoft Office 365 and Outlook classic. I Added a GMail account and when you use ctrl+y and go to the Gmail folder, it shows as empty. If I try to use f6 to flick in to the list of folders, it doesn’t bring up the folder list, it just seems to jump between the top bar and then back to the inbox again. Anyone have any ideas?

Can anyone remember how to create a group in Microsoft Outlook 365 clasic please? There used to be a button once you had created the email to save as a group but I can’t seem to find this now and Google says on the Nvigation bar, click people but I can’t seem to work that bit out. Many thanks in anticipation,

Earlier today, someone was asking about dictation programs available to convert MP3 (or other audio) files to text. Word 365 has this built in, and I wrote the following so that the basics could be tried out by those who have Word 365: ---- Do you have relatively recent version of MS-Word? If so consider: Microsoft Office users can use the Transcribe feature in Word. Open a new document, go to Home > Dictate dropdown > Transcribe (Alt + H, D, T) You will land on the "Start Recording" button, which allows live recording. Hit Shift + Tab to throw focus to the "Upload File" button. Note: There is a dropdown just before the "Upload File" button that allows you to select the language that is to be used for dictation. It defaults to your current system language. If the source file is audio in another language, make sure to go back to this and select the correct one before you actually upload your audio file. Activate the "Upload File" button and you will get a classic Open dialog allowing you to navigate to and select the audio file you want. You will get lots of "not quite accurate" feedback about the percentage complete of the transcription process because the screen reader cannot keep up with the speed of the transcription, particularly for small audio files. The transcription is not instantaneous, though, and the longer the source audio, the longer it takes. After the transcription process is complete, there is an Add to Document menu button presented in the transcription pane. If you activate it you are presented with 4 options: Just text With speakers With timestamps With speakers and timestamps, pick the one that suits you If you choose "Just text" the text of the audio is inserted into the Word document. If that's all you want transcribed into that particular document, I'd suggest then navigating to the Start New Transcript button and activating it. Transcriptions are saved as items in the transcription pane until you choose to clear them. When you're done with a single audio file or sequence of audio files, it's best to clear the transcription pane using the Start New Transcript button so it's a clean slate for the next cycle. ---- This functionality does not seem to rely on Copilot AI, but it does seem to rely on OneDrive, so I am not sure which of the standalone versions of Office would have it, as a Microsoft Account is definitely needed for all the "moving parts" to work together. For those who have any of the 3 standalone versions of Office that remain in support as of this date, what edition (e.g., Home and Student, Home and Business) do you have and does it have the above noted Transcribe feature that allows the use of pre-recorded audio files? -- Brian · ♂? · ???? · Virginia, USA - Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0) It is much easier to be critical than to be correct. ~ Benjamin Disraeli, 1804-1881