¿ªÔÆÌåÓýI did try the access info newsletter and others from MindVault Solutions.? With NVDA, same thing happens, the speech tends to stop for a bit, then start up again a few seconds later.? It happens on this 13th gen Intel processor, so if you¡¯re planning to get a new computer to circumvent this issue, don¡¯t bother! ? ? From: [email protected] <[email protected]> On Behalf Of Susan Thompson via groups.io
Sent: Tuesday, January 14, 2025 4:09 AM To: [email protected] Subject: Re: [M365-Accessibility] JAWS Locking up when I open some messages ? HI all, ? I¡¯ve particularly noticed this recently ¨C it seems like since recent versions of JAWS 2025. It is also hard as it is to find a pattern. ? but acknowledging Brian¡¯s valid comment, I¡¯ve not tried it with NVDA or Narrator, but it seems so intermittent that if I go to one when it happens, I¡¯m not sure it would replicate and I don¡¯t want to have to use those screen readers very long to see if it might happen. ? I realize this is possibly at the risk of not solving the problem, But I might see if when it happens it is a more complex email structure, I didn¡¯t think of that. Regards Susan ? ? From: [email protected] <[email protected]> On Behalf Of Katrina Anderson via groups.io ? This has been an ongoing problem (that I and numerous others have experienced) for months/years.? I¡¯ve tried many things to resolve the problem, but to no avail.? Unsure if I previously reported the issue to Vispero, I decided to do it now¡just sent a report about the frequent silences after opening certain messages in Outlook, and also inquired about Outlook locking up/freezing; typically requiring the program to be removed from the Task Manager.? JAWS may not have anything to do with it, but couldn¡¯t hurt to ask. ? Katrina ? From: [email protected] <[email protected]> On Behalf Of Steven Hicks via groups.io ? I Have experienced this as well, seemingly on long messages with lots of content, eventually it does come back though. ? ? From: [email protected] <[email protected]> On Behalf Of Brian Vogel via groups.io ? Have you had the same issue when using either NVDA or Narrator for the same messages?? That is a first pass diagnostic to decide whether the fault lies with the JAWS screen reader versus Outlook 365. ? If you can't replicate with a different screen reader (or even if you can) this needs to be reported to Vispero/FS Support.? They'd need to know if it's only happening with JAWS, or with JAWS and any other screen reader or screen readers. -- Brian? ¡¤ ¡á? ¡¤ ???? ¡¤ ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0) It is much easier to be critical than to be correct. ?????? ~ Benjamin Disraeli, 1804-1881 |
