Re: JAWS Locking up when I open some messages
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This has been an ongoing problem (that I and numerous others have experienced) for months/years.? I¡¯ve tried many things to resolve the problem, but to no avail.? Unsure if I previously reported the issue to Vispero, I decided to do it now¡just sent a report about the frequent silences after opening certain messages in Outlook, and also inquired about Outlook locking up/freezing; typically requiring the program to be removed from the Task Manager.? JAWS may not have anything to do with it, but couldn¡¯t hurt to ask. ? Katrina ?
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From: [email protected] <[email protected]> On Behalf Of Steven Hicks via groups.io
Sent: Monday, January 13, 2025 11:17 PM
To: [email protected]
Subject: Re: [M365-Accessibility] JAWS Locking up when I open some messages? I Have experienced this as well, seemingly on long messages with lots of content, eventually it does come back though. ? ? ? Have you had the same issue when using either NVDA or Narrator for the same messages?? That is a first pass diagnostic to decide whether the fault lies with the JAWS screen reader versus Outlook 365. If you can't replicate with a different screen reader (or even if you can) this needs to be reported to Vispero/FS Support.? They'd need to know if it's only happening with JAWS, or with JAWS and any other screen reader or screen readers. Brian? ¡¤ ¡á? ¡¤ ???? ¡¤ ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0) It is much easier to be critical than to be correct. ?????? ~ Benjamin Disraeli, 1804-1881
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