Hello Ann:
First, the shortcut Control+Alt+m is not a JAWS shortcut but is from word.
Are you selecting text before issuing these shortcut keys so that your comment will be associated with some text in the document?
In NVDA when I press one of these shortcut sequences, NVDA speaks my name followed by "comment, edit level 1." This lets me know that I am in the comment area and what I type ends up in the comment. Then, by pressing ESC, I am returned to the document for editing.
In JAWS, after issuing the insert comment shortcut, JAWS speaks "Inserting comment 0 by ()." Again, I am alerted that I am in a comment for editing.
What happens if you ignore the shortcuts and actually use the ribbon by selecting Alt+R and tabbing to the insert comment button and then pressing the button? If you do this, does it indicate whether this button is enabled or disabled?
How is your version of Word set to display comments? Press Alt+R followed by t and then m to open the show markup dialog to see how comments are displayed. I have mine to display in balloons.
Rick
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-----Original Message-----
From:
[email protected] <
[email protected]> On Behalf Of ann
Sent: Sunday, September 6, 2020 2:03 PM
To:
[email protected]Subject: [office-accessibility] Blank comments
Hi folks,
I'm using the latest Jaws2020, Windows10, and Microsoft Word Subscription Version 16.0.13127.20292
Each time i try and enter a comment in a Word document using either the
Jaws keyboard shortcut Control+Alt+m or the Review ribbon and Microsoft
Accelerator keys, the comment itself is blank, but it's text ends up
inserted as part of the main body. Anyone know what's going on and how
to fix this?
It shouldn't be a matter of permission as these are my own documents
that I created.
Thanks for any advice,
~Ann
