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Re: Problem Saving Documents In MS Office 2021


 

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Hi Ann and others,

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I did select ¡°On This PC Only¡±.? Setting this value in one of the Office apps sets it in all applications.? I then tried to save a document only to get the context menu asking me to map a network drive.? I then tried doing what Joyce suggested with the same result.? I then started playing with the ¡°save as¡± page trying various parameters and, after a while, the save went as expected.? Unfortunately, I can¡¯t remember the parameters I used to cause the ¡°save as¡± like it did that one time.? I¡¯ll try again tomorrow and see if I can again do the save successfully.? If so, I¡¯ll write the list and let you know what I did to resolve the problem.? If anyone has any further suggestions, I¡¯d greatly appreciate hearing them.? As always, thanks.

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Take care,

Ed Przybylek

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From: [email protected] <[email protected]> On Behalf Of Joyce Feinberg via groups.io
Sent: Monday, April 7, 2025 10:35 PM
To: [email protected]
Subject: Re: [M365-Accessibility] Problem Saving Documents In MS Office 2021

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Edward,

Try leaving focus on the file name instead of tabbing to the same button. when the focus is on the file name, it should save where everything is set to be. That is what Microsoft Accessibility had told me and I had passed that information onto the list a few months ago.



On Apr 7, 2025, at 5:16?PM, Edward Przybylek via groups.io <edward.przybylek@...> wrote:

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Hi Brian,

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I called accessibility support and they said they could not help me because they did not offer help on commercial software.? I¡¯m using MS Office Pro.? I¡¯ll probably purchase the home version of Office when I upgrade to Office 2024. ?I did check my updates and I¡¯m currently up to date.

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Take care,

Ed Przybylek

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From: [email protected] <[email protected]> On Behalf Of Brian Vogel via groups.io
Sent: Monday, April 7, 2025 4:43 PM
To: [email protected]
Subject: Re: [M365-Accessibility] Problem Saving Documents In MS Office 2021

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Ed,

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I have heard of others having this issue.? Some have had success with getting the MS Accessibility Help Desk to resolve it, but no one who has seems to have asked for the details about what was done so they could do it themselves if the issue recurred.

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If you have not recently done an update (and even if you have autoupdating on) to MS-Office I'd do that.? I can't say for certain what the keyboard shortcut is under Office 2021, but under M365 in any of the Office programs you can force update via Alt, F, D, R, U.

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Brian? ¡¤ ¡á? ¡¤ ???? ¡¤ ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)

It is much easier to be critical than to be correct.

?????? ~ Benjamin Disraeli, 1804-1881

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