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On Thu, Jan 30, 2025 at 12:14 AM, Quentin Christensen wrote:

telling me my billing date was now February 23 2025

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Interesting.? I would have thought that anyone who's billing date was between 2025-01-01 and 2025-02-20 would have simply been given the whole year as a trial through their 2026 billing date.? Even a bump from January 2025 to February 2025 only gives those so affected a couple of weeks to play with the new Copilot enabled M365.

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Of course, that presumes that the dates reported to me, and applicable in the USA, will also be applicable elsewhere.

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The only thing that I consider a huge screw-up about this whole trial is not that it was an automatic upgrade, as you want as many customers as possible playing with new integrated Copilot in hopes they'll "get hooked on it," but that at the end of the trial there would be an automatic downgrade back to Classic or, at the very least, if not automatic you would still have to opt-in to your chosen service level based on a dialog you'd be presented with at end of trial.

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I know that there are great hopes on Microsoft's part that typical user inertia will hold sway and that many will just allow the upgraded service level to become permanent (or at least require them to switch after the fact) at the next subscription renewal billing.? And I doubt they'll pro-rate for partial year changes even if they allow the actual service itself to downgrade in mid-cycle.

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We're just all going to have to keep our metaphorical eyes open and ears peeled to the various bits of information that are bound to be fed in dribs and drabs throughout the duration of the trial before one's own next billing date.

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It is much easier to be critical than to be correct.

?????? ~ Benjamin Disraeli, 1804-1881