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Konnie,

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Since it's Personal, and they're showing a $99.99 renewal fee, that does indicate you're the subscriber.? Since I am not a subscriber to Personal, I can only make educated guesses as to what else is on that page.? But I'd search for $69.99 as a starting point.? There has to be a way for you to keep what you've got by downgrading to the Classic version by your renewal date, and $69.99 is what Personal Classic should cost.

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If you can't find that, then please report back to us after you've talked with Microsoft, because there has to be a way to keep what you've got for Personal subscribers just as there is for Family subscribers and the page layout for the subscription cancellation for all Personal subscribers should be the same.? I just don't know exactly what's there, and can't know what's there.

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It is much easier to be critical than to be correct.

?????? ~ Benjamin Disraeli, 1804-1881