Konnie,
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I have no idea where you may be located, but I have had reports from Australia that the instructions don't work there.
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The ones I gave are "screen reader translated" versions of the only set that Microsoft has put out to do this, so if you have no "Switch Plan" button presented to you on the noted page, calling Microsoft is your best bet.? As you've already read, these instructions are accurate and successful in the USA, at least.
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I've yet to know anyone, personally, in the USA where going to this page:
is not showing the Switch Plan button provided they're logged in with the same Microsoft Account that was used to acquire M365 (or was used when setting it up when it was purchased from a 3rd party reseller).
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Brian? ¡¤ ¡á? ¡¤ ???? ¡¤ ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)
It is much easier to be critical than to be correct.
?????? ~ Benjamin Disraeli, 1804-1881
Brian Vogel