On Thu, 7 Mar 2024 at 10:30, Murray Peat <Murray.Peat@...> wrote:
Hi people,
My employer is moving our CRM to MS Dynamics 365
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Generally speaking, most screen elements work as expected. Where I am having grief is that the left side panel appears to be inaccessible to Jaws. I tried accessing it using F9 to find its frame. I tried tabbing around
and a sighted person told me the cursor is moving in a circle around the middle panel but not interacting with the left side panel. I tried F6 to move to different navigation regions without success. I tried the Jaws cursor without any luck. Sighted folk can
see a home button but not even find and replace locates it.
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My understanding is that Dynamics is supposed to be out of the box accessible so I am perplexed to know if the issue is a Dynamics one, a fault on my behalf as a Jaws user or a mix of both.
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Just wondered if anyone has any suggestions?
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I have noticed that the screen seems to have a high refresh rate so Jaws will often repeat things like 15 search results every ten seconds or so.
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My browser is Chrome
Jaws is version 2024, latest version updated today
I am using Windows 10 Enterprise on a Lenovo laptop
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With thanks
Murray
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