¿ªÔÆÌåÓý

Your Groups.io Account Is Bouncing


 

Here it is. I am administrator for all these except 3 where I am just a subscriber.?

Janet

---------- Forwarded message ---------
From: Groups.io <[email protected]>
Date: Tue, Dec 15, 2020 at 11:37 PM
Subject: Your Groups.io Account Is Bouncing
To: <reojan@...>


Hello,

Recently, emails sent to you have bounced back to us. This can be for many reasons, including:

- We have an incorrect email address for you.
- Your account was or is full.
- Other temporary delivery issues.

To view the error messages we receive from your email server, click here.

We have suspended email delivery to you. This means you will no longer receive messages from the groups you are subscribed to, including:

You must take action to restore your account. To unbounce your account, go to the following link:

/unbounce?email=reojan@...&cookie=2794444843989157507


Thank you,
The Groups.io Team


 

On Tue, Dec 15, 2020 at 09:17 PM, Janet Crawford wrote:
I am administrator for all these except 3 where I am just a subscriber.?
Janet -- Not sure what you mean by "administrator," but this suggests to me that you really are subscribed to all of them, but have email delivery turned off. Log in, and go to /groups?as I mentioned earlier. If these same groups are all listed there, there was no error in the bounce message you forwarded.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


 

All the same groups that were listed on the Bounce messages({first one and second one) are on that link to "My Groups".
Some of them are totally inactive.
Janet

On Wed, Dec 16, 2020 at 2:22 AM Bruce Bowman <bruce.bowman@...> wrote:
On Tue, Dec 15, 2020 at 09:17 PM, Janet Crawford wrote:
I am administrator for all these except 3 where I am just a subscriber.?
Janet -- Not sure what you mean by "administrator," but this suggests to me that you really are subscribed to all of them, but have email delivery turned off. Log in, and go to /groups?as I mentioned earlier. If these same groups are all listed there, there was no error in the bounce message you forwarded.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


 

On Tue, Dec 15, 2020 at 09:29 PM, Janet Crawford wrote:
All the same groups that were listed on the Bounce messages({first one and second one) are on that link to "My Groups".
Glad to hear that!

Some of them are totally inactive.
That doesn't really matter. One bounce in any group could throw you into Bouncing status...if it was a "hard bounce." Typically, any 500-level bounce is treated as "hard."

More details on this than you probably ever wanted to know can be found at?/helpcenter/ownersmanual/1/additional-information/groups-io-bounce-handling?

Regards,
Bruce?

Check out the groups.io Help Center?and?groups.io Owners Manual


 

Under "delivery" it says Individual.

Janet

On Wed, Dec 16, 2020 at 2:22 AM Bruce Bowman <bruce.bowman@...> wrote:
On Tue, Dec 15, 2020 at 09:17 PM, Janet Crawford wrote:
I am administrator for all these except 3 where I am just a subscriber.?
Janet -- Not sure what you mean by "administrator," but this suggests to me that you really are subscribed to all of them, but have email delivery turned off. Log in, and go to /groups?as I mentioned earlier. If these same groups are all listed there, there was no error in the bounce message you forwarded.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


 

On Tue, Dec 15, 2020 at 09:34 PM, Janet Crawford wrote:
Under "delivery" it says Individual.
High-traffic groups (like GMF) are more likely to "cause" a bounce, for no other reason than they send more messages, so there's more opportunity for bounces to happen.?

Other than that, it doesn't matter what email delivery you have set, how much traffic each group gets, or which group actually triggered the bounce...all the groups you are subscribed to will be listed in the resulting bounce notification.?

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


 

Yes, but my Groups don't match anyone else's whose groups are also bouncing. As I said the only one we all seem to have in common is GMF.
I am not sure Google is clear yet either.

Janet

On Wed, Dec 16, 2020 at 2:40 AM Bruce Bowman <bruce.bowman@...> wrote:
On Tue, Dec 15, 2020 at 09:34 PM, Janet Crawford wrote:
Under "delivery" it says Individual.
High-traffic groups (like GMF) are more likely to "cause" a bounce, for no other reason than they send more messages, so there's more opportunity for bounces to happen.?

Other than that, it doesn't matter what email delivery you have set, how much traffic each group gets, or which group actually triggered the bounce...all the groups you are subscribed to will be listed in the resulting bounce notification.?

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


 

Bruce,

I got the same notice but more than 24 hours after the Google outage.

David Samuelsen

On Tue, Dec 15, 2020 at 7:40 PM Bruce Bowman <bruce.bowman@...> wrote:
On Tue, Dec 15, 2020 at 09:34 PM, Janet Crawford wrote:
Under "delivery" it says Individual.
High-traffic groups (like GMF) are more likely to "cause" a bounce, for no other reason than they send more messages, so there's more opportunity for bounces to happen.?

Other than that, it doesn't matter what email delivery you have set, how much traffic each group gets, or which group actually triggered the bounce...all the groups you are subscribed to will be listed in the resulting bounce notification.?

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


 

On Tue, Dec 15, 2020 at 09:47 PM, Janet Crawford wrote:
Yes, but my Groups don't match anyone else's whose groups are also bouncing.
Groups do not bounce. Accounts do.

As I said the only one we all seem to have in common is GMF.
You have GMail in common. Only people using GMail have been experiencing this problem; and only some of them.

Regards,
Bruce?

Check out the groups.io Help Center?and?groups.io Owners Manual


 

But I am getting mail from other people/entities that is not being bounced by Gmail. It seems to only be Groups mail and the only account that seems to be active to seem to cause this seems to be GMF. What is the setting on GMF for me? please - Is it correct?

Janet

On Wed, Dec 16, 2020 at 2:50 AM Bruce Bowman <bruce.bowman@...> wrote:
On Tue, Dec 15, 2020 at 09:47 PM, Janet Crawford wrote:
Yes, but my Groups don't match anyone else's whose groups are also bouncing.
Groups do not bounce. Accounts do.

As I said the only one we all seem to have in common is GMF.
You have GMail in common. Only people using GMail have been experiencing this problem; and only some of them.

Regards,
Bruce?

Check out the groups.io Help Center?and?groups.io Owners Manual


 

For me, it seems to be my emails to any of my groups that weren't going through, not incoming messages to me.
Jenny?

On Tue, Dec 15, 2020, 7:04 PM Janet Crawford <reojan@...> wrote:
But I am getting mail from other people/entities that is not being bounced by Gmail. It seems to only be Groups mail and the only account that seems to be active to seem to cause this seems to be GMF. What is the setting on GMF for me? please - Is it correct?

Janet

On Wed, Dec 16, 2020 at 2:50 AM Bruce Bowman <bruce.bowman@...> wrote:
On Tue, Dec 15, 2020 at 09:47 PM, Janet Crawford wrote:
Yes, but my Groups don't match anyone else's whose groups are also bouncing.
Groups do not bounce. Accounts do.

As I said the only one we all seem to have in common is GMF.
You have GMail in common. Only people using GMail have been experiencing this problem; and only some of them.

Regards,
Bruce?

Check out the groups.io Help Center?and?groups.io Owners Manual


Glenn Glazer
 

On 12/15/2020 19:02, Janet Crawford wrote:
But I am getting mail from other people/entities that is not being bounced by Gmail. It seems to only be Groups mail and the only account that seems to be active to seem to cause this seems to be GMF. What is the setting on GMF for me? please - Is it correct?

Janet
But I am getting the reverse. I get groups mail fine and bounces from individuals.

The likely truth is that Google is experience intermittent problems over a range of subsystems and different people are going to experience different failures at different times.

It really has nothing to do with GIO.

Best,

Glenn


David Smith
 

It¡¯s not. A half hour ago my wife sent my gmail account a message and saw it bounce - google didn¡¯t know me.

¡ª

On Dec 15, 2020, at 9:47 PM, Janet Crawford <reojan@...> wrote:

I am not sure Google is clear yet either.

Janet


David Smith
 

I suppose the problem could be that somebody¡¯s cache hadn¡¯t been updated.

Google really has become a public utility. Its servers simply must not fail.

¡ª

On Dec 15, 2020, at 10:13 PM, David Smith <dvdcsmth@...> wrote:

?
It¡¯s not. A half hour ago my wife sent my gmail account a message and saw it bounce - google didn¡¯t know me.

¡ª

On Dec 15, 2020, at 9:47 PM, Janet Crawford <reojan@...> wrote:

I am not sure Google is clear yet either.

Janet


 

The group really doesn't matter. What does matter is the email traffic
between GIO and your mail server. I suspect for some of the codes it doesn't
even matter who's mail it was, it triggers a block for that whole
destination mail server. It then sets accounts as bouncing because that's
their mail server. Some codes between the email servers are not forgiving,
as Shal said it may only take one message to somebody to get that code to
trip. Other codes might take 3 or 5 and it also depends how frequently it
happens. I've watch my log and see a number of bounce instances, but spread
across a day, I didn't get my account bounced. But get a couple of those
same messages within a few minutes or hours of each other, it trips the
bounce of my account.

Then again, we only can see what the results are, we don't know for sure how
the program is processing all the different types of bounce messages between
the servers.

-Ken Cameron, Member JMRI Dev Team
www.jmri.org
www.fingerlakeslivesteamers.org
www.cnymod.org
www.syracusemodelrr.org


 

David,

I got the same notice but more than 24 hours after the Google outage.
In addition to the general outage early yesterday morning, there were at least two more Gmail-specific outages, one yesterday afternoon and one today.


Shal


--
Help: /helpcenter
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


David Smith
 

Thanks for that, Shal.

Something¡¯s gone badly wrong with them. Fingers crossed that they can fix themselves soon.

Hope this is not symptomatic - tip of the iceberg - of major system weakness.

¡ª

On Dec 16, 2020, at 12:48 AM, Shal Farley <shals2nd@...> wrote:

?David,

I got the same notice but more than 24 hours after the Google outage.
In addition to the general outage early yesterday morning, there were at least two more Gmail-specific outages, one yesterday afternoon and one today.


Shal


--
Help: /helpcenter
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list





 

Janet,

But I am getting mail from other people/entities that is not being
bounced by Gmail.
The problem with that statement is "how would one know if one didn't receive a non-group message?".

Most senders don't have a bounce history mechanism to inform you. If my bank, my daughter's university, a coworker, or anyone else attempted to send me a message yesterday afternoon or today at a Gmail address, I would not know of their failed attempt - unless that sender made an extra effort to contact me.

Groups.io makes the extra effort. Most senders would not.

It seems to only be Groups mail and the only [group] that seems to be
active to seem to cause this seems to be GMF.
GMF isn't the most active group out there, but it may be one of the most active, especially when there is something "afoot".

But as you've been told a few times now, it doesn't matter which group sent you the triggering message - when your address is set to Bouncing status that affects _all_ of your group subscriptions.

What is the setting on GMF for me please - Is it correct?
Check your Subscription page for GMF:
/g/GroupManagersForum/editsub

Your settings are the usual default, "Individual Messages" and "All Messages", but correct is whatever you want it to be.

There are no Subscription or Group settings which could cause Gmail to reject messages sent to you - that's on them.

Shal


--
Help: /helpcenter
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list