View / Change Plan Tab Missing
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On Fri, Aug 3, 2018 at 7:34 AM Art Eanet via Groups.Io <arteanet=[email protected]> wrote: Hello - I am the owner of my group and wish to upgrade.? Once I go to the "Upgrade" tab, it appears that I am missing the "View ? Change Plan" tab.? I see it in another group that I am the owner of.? See image.? Thanks! |
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Hi Art, It is listed under moderator permissions.? Listed as Billing.??Owner assignable feature. On Fri, Aug 3, 2018 at 12:13 PM Art Eanet via Groups.Io <arteanet=[email protected]> wrote: Thanks, Peter.? I saw that.? Do you know where I can set myself as payor? |
¿ªÔÆÌåÓýArt,Once I go to the "Upgrade" tab, it appears that I am missing the "View ? Change Plan" tab.? I see it in another group that I am the owner of.? See image.? That's ... odd. Contrary to what Peter said, if you are an owner of the group then you already have the Billing Permission (and all others). To confirm, when logged into Groups.io, and looking at that group's Update page, what badge do you see next to the Home button? If it says Mod then you aren't an owner of the group, or at least aren't logged in with the email address which is an owner. Otherwise I'm not sure what's going on. I thought the way you made yourself payor was to use the View/Change Plan page to pay for a billing option. And the only way the question of whether or not you're the payor would come up is if someone else had payed to upgrade your group. But your screenshot shows that the group is still on the Free plan. So in your shoes, if you are logged in as an Owner and no one else in GMF comes up with an explanation I'd be inclined to send that screenshot to [email protected] and ask "How?" Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Peter Dub¨¦
Shal Farley