开云体育

Hi. I’m a relatively new moderator, so when something just went amiss with my own personal account, it has me worried that it could be happening to other members too.

So I followed up with my email service, which is The Well. They are a small and wonderful online community that has been around since the dawn of the Internet era. They are stymied as to why some of my Group emails come through fine, but others get turned away. Not bounced, but turned away.

They have asked me to get in touch with groups.io tech support, but I am not a Premium member and so don't have access to tech support.

The Well apparently had some kind of spam-type blocking mechanism in place. To solve my problem, they tried removing the block. My tech support contact there writes, "after I removed the block, suddenly??started flooding us with attempts, over 43,000 in a matter of minutes.?I think there's something wrong over there. Could you get in touch with their support? I reinstated the blocking mechanism for now."

I am not sure what to do.

All my messages were coming through fine until about a week ago. Now, when I look at it, it seems like the groups that I subscribe to as Summaries come through, but the Digests don't.

Is there any way to have someone at groups.io talk to the people at The Well?

Ilana

On Tue, Oct 20, 2020 at 11:42 AM, Ilana DeBare wrote:

: dial tcp4 52.0.124.244:25: i/o timeout

I believe that says that there's a configuration error at the well.com site.? Internal connections aren't being made properly when GIO sends an email.

Duane
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